Ready to unlock more flexible lending opportunities? Join us for our latest mortgage webinar as we take a deep dive into BTL lending, with expert insight from LendInvest, Harpenden Building Society, and Lloyds Banking Group. You'll come away with practical knowledge to help you place even the most challenging applications with confidence.

The sessions being given are as follows:
Telephone Business Development Manager, Charlotte Hardy at Lloyd's Banking Group will explore the opportunities currently available in the buy-to-let market and how BM Solutions can support you. Charlotte will share practical insight into key areas of criteria, common conversations and ways to approach BTL cases with confidence. The session will also highlight how BM Solutions works with advisors to provide clear, accessible support to help you find the right way forward for your landlord clients.

Joining us from Harpenden Building Society is Sabrina Sohpal, Business Development Manager, who will provide an update on the latest Buy-to-Let opportunities, including a refresher on Harpenden's core BTL proposition and criteria. Sabrina will also introduce Harpenden's new Expat Buy-to-Let proposition, highlighting how you can support your clients living overseas who are looking to invest in the UK property market.

Abbie McCluskey, Business Development Manager at LendInvest, will explore the evolving landlord market and changing tenant demands that are driving the shift towards higher-yielding HMO and MUFB investments. Unpacking LendInvest’s flexible Bridge-to-Let and Buy-to-Let financing solutions, designed to streamline funding from initial refurbishment through to long-term exit. Through real-world case studies, you will gain practical insights into maximising project values, optimising Buy-to-Let lending, and achieving strong capital returns.

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Boost your CPD hours with 100 minutes ⏰
At Paradigm, we are committed to providing intermediaries with CPD opportunities and CPD certificates will be provided for these events.

Join some of the Paradigm team, including your personal area Business Development Director, Nicholas Delawa for a market update and to brief you on hot topics in our industry. Our workshops also provide you with a unique opportunity to meet and engage with our Lender & Provider partners on a personal level whilst discussing key issues within the current market. As always, lunch will be provided, and you will get a CPD certificate afterwards.

The Lenders and Providers supporting this session will be Moda Mortgages, Pepper Money, Cambridge Building Society, Harpenden Building Society, Live More & Underwrite Me.

Some of the sessions being given are as follows:
Pepper Money - Grace Bennett, Regional Development Manager will provide a full update on the current specialist lending market, highlighting the current challenges and proving relevant solutions. Pepper will emphasise how brokers can write more business and receive excellent customer service.

LiveMore - George Collins, Key Account Manager wil provide an overview on how LiveMore can support borrowers at various life stages, how we assess affordability holistically and the value we add to brokers to ensure they have a good experience with us.
  9:30:  Arrival & Registration; Tea/Coffee & Bacon Rolls 
10:00 - 10:10: Introduction from Paradigm 
10:10 - 10:35: Platform Presentation
10:35 - 11:25: 2 x Round table sessions
11:25 - 11:40: Mid-morning tea/coffee break  
11:40 - 12:30: 2 x Round table sessions
12:30 - 12:55: Platform session
13:00: Close, Lunch and Networking

We're back! After the summer break, join us for our latest Protection Webinar, an engaging session with four of the industry's leading providers: Cirencester Friendly, Scottish Widows, Aviva and Legal & General. They'll share their view on the market and the opportunities within it, helping you add real value for your customers and write more business. Don't miss this chance to learn from some of the best in the business.
 

The sessions being offered are:

Cirencester Friendly - Business Development Manager, Chalmers Phin will provide an overview of what Cirencester Friendly has to offer, along with some of their claims highlights.

Scottish Widows - Jay Davis, Business Development Account Manager outlines the findings of a joint Scottish Widows and Macmillan Cancer Support report exploring how cancer prevalence is expected to change across the UK over the next 20 years and what that means for financial planning and protection conversation

AVIVA - Richard Nasyth, Market Delivery Manager introduces Aviva's enhanced High Value Protection proposition, developed to better support advisers and clients with complex protection, estate planning and inheritance tax needs. this session showcases Aviva's ambition to be the partner of choice for advisers serving High Value clients, combining specialist expertise, innovative solutions and exceptional service to meet increasingly sophisticated protection needs.

Legal & General - In this session Gareth Jones, Telephone Business Development Manager will explore how L&G is helping to simplify the protection journey through enhanced underwriting support, improved processes and a continued focus on delivering better outcomes for both advisers and clients.

Ready to stay ahead of the latest changes from your key lending partners? Don't miss this must-attend mortgage webinar, bringing together five of the market's leading lenders under one roof. Get the latest updates straight from Coventry Building Society, Leeds Building Society, Harpenden Building Society, Saffron Building Society & Dudley Building Society, and walk away with the practical knowledge to place even your trickiest applications with confidence.
 

Some of the sessions being given are as follows:

Safron Building Society - Lee Williams, National Sales Manager at Saffron Building Society will provide an update on how Saffron for Intermediaries supports customers with more complex borrowing needs, highlighting the flexible solutions available to brokers across a changing lending market.

Dudley Building Society - In this session, Charlene Howard, Telephone BDM at Dudley Building Society will take you through what's new and what's next. Covering recent changes to Dudley's AVMs, the rollout of their new system, and the latest on their remortgage product and affordability calculator, giving you a clear picture of how each one supports the work you do with clients.

Harpenden Building Society - Sabrina Sohpal, Business Development Manager at Harpenden Building Society will be providing an update on recent developments across its lending proposition, including changes to policy and lending criteria, enhancements to the Decision in Principle (DIP) process aimed at improving the broker experience. 

Join us for Paradigm's online Best Practice compliance events. These sessions will be held online, with presentations tailored specifically to meet your CPD requirements, and to provide crucial updates, regulatory guidance and fresh ideas. We will focus on compliance, with added commentary and insights being provided by selected Strategic Partners designed to further enhance your 2026 CPD journey.

 In the days prior to each event, you will receive a NEW Training Needs Analysis (TNA) template for 2026. The template can be used to plan your CPD activities for the upcoming year.

The Best Practice events will offer you several hours of CPD across 2026 which will address many of your learning objectives and assist you in achieving your required annual CPD requirements. 

Join some of the Paradigm team, including your personal area Business Development Director, for a market update and to brief you on hot topics in our industry. Our workshops also provide you with a unique opportunity to meet and engage with our Lender & Provider partners on a personal level whilst discussing key issues within the current market. As always, lunch will be provided, and you will get a CPD certificate afterwards.

The Lenders and Providers supporting this session will be Market Harborough, HSBC Mortgages, LendInvest, Accord & Coventry Building Society.

Some of the sessions being given are as follows:
Accord Mortgages - This presentation will challenge common mortgage myths around deposit requirements, affordability and adverse credit, using real market insight and customer research to highlight the challenges facing first-time buyers. Attendees will learn how solutions such as Accord's £5,000 Deposit Mortgage, enhanced affordability options, and common-sense underwriting approach can help more customers achieve their homeownership goals.

HSBC - Corporate Account Manager, Siobhan Moran will provide an update on the economy and specifically the mortgage market and how HSBC is supporting its intermediary partners.

Market Harborough Building Society - The challenges that high net worth customers face with complicated income structures, unusual property types and complex scenarios, where MHBS can support these customers with a common sense approach. 

Agenda (TBC)
9:30:  Arrival & Registration; Tea/Coffee & Bacon Rolls 
10:00 - 10:10: Introduction from Paradigm 
10:10 - 10:35: Platform Presentation
10:35 - 11:25: 2 x Round table sessions
11:25 - 11:40: Mid-morning tea/coffee break  
11:40 - 12:30: 2 x Round table sessions
12:30 - 12:55: Platform session
13:00: Close, Lunch and Networking

We're delighted to announce our Midlands Forum, taking place on Tuesday 6th October 2026 at the Forest of Arden Hotel & Country Club. Join us for a morning packed with valuable insights, market updates and practical knowledge from some of the industry's leading voices, all designed to support you and your clients in the months ahead.

Joining us for this event will be Tatton Investment Management, Downing, Pru (as part of M&G), Foresight, Nucleus, Time Investment, AVIVA & Wesleyan.

A small taster of this event:
Downing - Andrew Briard, Associate Director covers the IHT fundamentals: what forms the estate, how IHT is calculated, and how the NRB and RNRB work in practice.
From April 2027, most unused pension funds will form part of a client's estate for IHT purposes. For many families who've never had to think about IHT before, this single change brings them into scope and increases the bill for those already exposed.
We will explore a range of common planning strategies to reduce clients' exposure to IHT, including Business Relief specifically.
We will use client scenarios to demonstrate the difference planning can make, comparing the outcome for clients who take action against those who don't. These examples highlight how effective use of Business Relief can materially reduce an IHT liability and increase the value of the estate ultimately passed on to beneficiaries.
We’ll be sharing the full agenda and further details shortly. 

Pru (as part of M&G) - Join Andy Fear, Investment Specialist, for a session that examines the evolving advisory landscape through an investment focused lens. It highlights how shifting legislation, particularly forthcoming changes to Inheritance Tax rules expected in April 2027, may influence pension assets and wider wealth transfer strategies. The session explores practical, tax efficient approaches to intergenerational planning, including the use of Gift, Loan, and Discounted Gift Trusts alongside broader estate planning structures. It also considers the role of investment based solutions such as PruFund within bond strategies, demonstrating how diversification and smoothing can help deliver long term stability for clients.

Please note, this event will be Investment focussed.

We're delighted to announce our Yorkshire Forum, taking place on Thursday 8th October 2026 at the Aston Hall Hotel. Join us for a morning packed with valuable insights, market updates and practical knowledge from some of the industry's leading voices, all designed to support you and your clients in the months ahead.

Joining us for this event will be Tatton Investment Management, Downing, Pru (as part of M&G), Foresight, Nucleus, Time Investment, AVIVA & Wesleyan.

A small taster of this event:
Downing - Andrew Briard, Associate Director covers the IHT fundamentals: what forms the estate, how IHT is calculated, and how the NRB and RNRB work in practice.
From April 2027, most unused pension funds will form part of a client's estate for IHT purposes. For many families who've never had to think about IHT before, this single change brings them into scope and increases the bill for those already exposed.
We will explore a range of common planning strategies to reduce clients' exposure to IHT, including Business Relief specifically.
We will use client scenarios to demonstrate the difference planning can make, comparing the outcome for clients who take action against those who don't. These examples highlight how effective use of Business Relief can materially reduce an IHT liability and increase the value of the estate ultimately passed on to beneficiaries.
We’ll be sharing the full agenda and further details shortly. 

Pru (as part of M&G) - Join Andy Fear, Investment Specialist, for a session that examines the evolving advisory landscape through an investment focused lens. It highlights how shifting legislation, particularly forthcoming changes to Inheritance Tax rules expected in April 2027, may influence pension assets and wider wealth transfer strategies. The session explores practical, tax efficient approaches to intergenerational planning, including the use of Gift, Loan, and Discounted Gift Trusts alongside broader estate planning structures. It also considers the role of investment based solutions such as PruFund within bond strategies, demonstrating how diversification and smoothing can help deliver long term stability for clients.

Please note, this event will be Investment focussed.

We're delighted to asnnounce our Surrey Forum, taking place on Tuesday 13th October 2026 at Pennyhill Park. Join us for a morning packed with valuable insights, market updates and practical knowledge from some of the industry's leading voices, all designed to support you and your clients in the months ahead.

Joining us for this event will be Tatton Investment Management, Downing, Pru (as part of M&G), Foresight, Nucleus, Time Investment, AVIVA & Wesleyan.

A small taster of this event:
Downing - Andrew Briard, Associate Director covers the IHT fundamentals: what forms the estate, how IHT is calculated, and how the NRB and RNRB work in practice.
From April 2027, most unused pension funds will form part of a client's estate for IHT purposes. For many families who've never had to think about IHT before, this single change brings them into scope and increases the bill for those already exposed.
We will explore a range of common planning strategies to reduce clients' exposure to IHT, including Business Relief specifically.
We will use client scenarios to demonstrate the difference planning can make, comparing the outcome for clients who take action against those who don't. These examples highlight how effective use of Business Relief can materially reduce an IHT liability and increase the value of the estate ultimately passed on to beneficiaries.
We’ll be sharing the full agenda and further details shortly. 

Pru (as part of M&G) - Join Andy Fear, Investment Specialist, for a session that examines the evolving advisory landscape through an investment focused lens. It highlights how shifting legislation, particularly forthcoming changes to Inheritance Tax rules expected in April 2027, may influence pension assets and wider wealth transfer strategies. The session explores practical, tax efficient approaches to intergenerational planning, including the use of Gift, Loan, and Discounted Gift Trusts alongside broader estate planning structures. It also considers the role of investment based solutions such as PruFund within bond strategies, demonstrating how diversification and smoothing can help deliver long term stability for clients.

Please note, this event will be Investment focussed.

Join us for one of our topical webinars designed to keep you up to date on a wide variety of different product areas. These will be hosted by one of the Paradigm team, and are focussed on helping you to provide good customer outcomes, no matter the situation. As with all of our webinars, there will be an opportunity for you to put any important questions you may have to the presenter and get instant responses. As always, you will get a CPD certificate afterwards.

The Lenders joining us for this webinar are TAB, LiveMore & Natwest, with more to be announced.

We're delighted to announce our London Forum, taking place on Wednesday 14th October 2026 at the etc.venues Monument. Join us for a morning packed with valuable insights, market updates and practical knowledge from some of the industry's leading voices, all designed to support you and your clients in the months ahead.

Joining us for this event will be Tatton Investment Management, Downing, Pru (as part of M&G), Foresight, Nucleus, Time Investment, AVIVA & Wesleyan.

A small taster of this event:
Downing - Andrew Briard, Associate Director covers the IHT fundamentals: what forms the estate, how IHT is calculated, and how the NRB and RNRB work in practice.
From April 2027, most unused pension funds will form part of a client's estate for IHT purposes. For many families who've never had to think about IHT before, this single change brings them into scope and increases the bill for those already exposed.
We will explore a range of common planning strategies to reduce clients' exposure to IHT, including Business Relief specifically.
We will use client scenarios to demonstrate the difference planning can make, comparing the outcome for clients who take action against those who don't. These examples highlight how effective use of Business Relief can materially reduce an IHT liability and increase the value of the estate ultimately passed on to beneficiaries.
We’ll be sharing the full agenda and further details shortly. 

Pru (as part of M&G) - Join Andy Fear, Investment Specialist, for a session that examines the evolving advisory landscape through an investment focused lens. It highlights how shifting legislation, particularly forthcoming changes to Inheritance Tax rules expected in April 2027, may influence pension assets and wider wealth transfer strategies. The session explores practical, tax efficient approaches to intergenerational planning, including the use of Gift, Loan, and Discounted Gift Trusts alongside broader estate planning structures. It also considers the role of investment based solutions such as PruFund within bond strategies, demonstrating how diversification and smoothing can help deliver long term stability for clients.

Please note, this event will be Investment focussed.

What does the course entail?
The course follows a two-step format. First, participants receive pre-course materials designed to help them practice reviewing client interviews, assessing file reviews, and completing knowledge assessments based on their own governance arrangements (specifically, the firm’s Training & Competence plan). They will also test their understanding of SMCR in the context of their business activities.

The second part is the course itself. Conducted online via Microsoft Teams, the course spans two morning sessions (9:30 to 12:30). It includes a review of the pre-course work, discussions on key learning points, and an examination of a supervisor’s responsibilities to establish a competence and certification process for both the supervisors and the advisers they oversee.
 
These courses are appropriate for new supervisors as well as those who may have been in their roles for some time but have not refreshed their knowledge recently.

What does it cost?
The cost of each course, inclusive of pre-course work is £650+VAT. A second spot can be secured for an individual from the same firm at a reduced rate of £250+VAT. For firms needing a tailored course—especially those with multiple supervisors or wishing to conduct the training onsite—Paradigm is pleased to offer this for the cost of a Compliance Consultancy day.

We’d love to have you join us for one of these sessions. If you’re unsure whether the course is suitable for you or would like to talk to us about the wider compliance support available from Paradigm, please contact your dedicated Business Development Director (BDD). We provide extensive compliance and consultancy services to firms of all sizes and can tailor our support to a wide range of requirements. 

Join us for one of our topical webinars designed to keep you up to date on a wide variety of different product areas. These will be hosted by one of the Paradigm team, and are focussed on helping you to provide good customer outcomes, no matter the situation. As with all of our webinars, there will be an opportunity for you to put any important questions you may have to the presenter and get instant responses. As always, you will get a CPD certificate afterwards.
 
 

Join some of the Paradigm team, including your personal area Business Development Director, for a market update and to brief you on hot topics in our industry. Our workshops also provide you with a unique opportunity to meet and engage with our Lender & Provider partners on a personal level whilst discussing key issues within the current market. As always, lunch will be provided, and you will get a CPD certificate afterwards.

The Lenders and Providers supporting this session will be Skipton Building Society, Aldermore, Harpenden Building Society, Zurich & Coventry Building Society.

Some of the sessions being given are as follows:
Skipton Building Society - First-time buyers are vital to the home buying landscape and the lifeblood of the mortgage industry and yet, too many people in the UK struggle to afford their own home. In this session we will discuss the challenges faced by borrowers getting their foot on the first rung of the mortgage ladder and the innovation needed to allow more people to realise their dream of owning their first home.

Aldermore - This session covers three ways Aldermore helps brokers place more cases. On residential affordability, their model maximises different income types, including self employment, complex pay structures and multiple income streams, so clients can borrow what they need even up to 95% LTV. On adverse credit, also up to 95% LTV, a specialist manual approach supports historic blips, missed payments and thin credit files without stepping outside responsible lending. And on buy to let, the focus is on the harder cases many lenders shy away from: portfolio landlords, complex company structures and landlords with diversified assets.

Agenda (TBC)
9:30:  Arrival & Registration; Tea/Coffee & Bacon Rolls 
10:00 - 10:10: Introduction from Paradigm 
10:10 - 10:35: Platform Presentation
10:35 - 11:25: 2 x Round table sessions
11:25 - 11:40: Mid-morning tea/coffee break  
11:40 - 12:30: 2 x Round table sessions
12:30 - 12:55: Platform session
13:00: Close, Lunch and Networking

Join some of the Paradigm team, including your personal area Business Development Director, for a market update and to brief you on hot topics in our industry. Our workshops also provide you with a unique opportunity to meet and engage with our Lender & Provider partners on a personal level whilst discussing key issues within the current market. As always, lunch will be provided, and you will get a CPD certificate afterwards.

The Lenders and Providers supporting this session will be OSB Group, United Trust Bank, Fleet Mortgages, West One, Underwrite Me & Guardian.

Some of the sessions being given are as follows:
OSB Group- Hayley Evans, Key Relationship Manager, talks around specialist opportunities in specialist Residential, BTL, Bridging and Commercial sectors and how (OSB group) can help provide solutions to help customers achieve their homeownership and investment aspirations – giving the brokers improved tech and digitalised edge in supporting more clients as well as strengthen and grown their own business opportunities.

Guardian - This presentation will explore Guardian's Critical Illness Essentials and how it’s ideal for clients who want quality cover at a more affordable price.

• Discover what makes Critical Illness Essentials stand out.
• Learn about our fast underwriting service.
• Find out the key differences between Critical Illness Essentials and Critical Illness Protection. 

Fleet Mortgages - This session covers the state of the buy to let market and where the next opportunities lie for brokers. It opens by sizing the BTL market and asking whether it is really in decline, then works through the regulatory backdrop, Renters Rights and the incoming Minimum Energy Efficiency Standards, and what they mean in practice for landlords. From there it looks at where growth is actually coming from: professional portfolio landlords, limited company structures, HMOs and MUFBs, refinance business and partnership transfers. It closes by setting out where Fleet Mortgages fits into that picture and how they can support brokers placing these cases.

Agenda (TBC)
9:30:  Arrival & Registration; Tea/Coffee & Bacon Rolls 
10:00 - 10:10: Introduction from Paradigm 
10:10 - 10:35: Platform Presentation
10:35 - 11:25: 2 x Round table sessions
11:25 - 11:40: Mid-morning tea/coffee break  
11:40 - 12:30: 2 x Round table sessions
12:30 - 12:55: Platform session
13:00: Close, Lunch and Networking

What does the course entail?
The course follows a two-step format. First, participants receive pre-course materials designed to help them practice reviewing client interviews, assessing file reviews, and completing knowledge assessments based on their own governance arrangements (specifically, the firm’s Training & Competence plan). They will also test their understanding of SMCR in the context of their business activities.

The second part is the course itself. Conducted online via Microsoft Teams, the course spans two morning sessions (9:30 to 12:30). It includes a review of the pre-course work, discussions on key learning points, and an examination of a supervisor’s responsibilities to establish a competence and certification process for both the supervisors and the advisers they oversee.
 
These courses are appropriate for new supervisors as well as those who may have been in their roles for some time but have not refreshed their knowledge recently.

What does it cost?
The cost of each course, inclusive of pre-course work is £650+VAT. A second spot can be secured for an individual from the same firm at a reduced rate of £250+VAT. For firms needing a tailored course—especially those with multiple supervisors or wishing to conduct the training onsite—Paradigm is pleased to offer this for the cost of a Compliance Consultancy day.

We’d love to have you join us for one of these sessions. If you’re unsure whether the course is suitable for you or would like to talk to us about the wider compliance support available from Paradigm, please contact your dedicated Business Development Director (BDD). We provide extensive compliance and consultancy services to firms of all sizes and can tailor our support to a wide range of requirements. 

 Join us for one of our topical webinars designed to keep you up to date on a wide variety of different product areas. These will be hosted by one of the Paradigm team, and are focussed on helping you to provide good customer outcomes, no matter the situation. As with all of our webinars, there will be an opportunity for you to put any important questions you may have to the presenter and get instant responses. As always, you will get a CPD certificate afterwards.
 
The Providers joining us for this webinar are Scottish Widows & First2Protect, with more to be announced.

Join us for one of our topical webinars designed to keep you up to date on a wide variety of different product areas. These will be hosted by one of the Paradigm team, and are focussed on helping you to provide good customer outcomes, no matter the situation. As with all of our webinars, there will be an opportunity for you to put any important questions you may have to the presenter and get instant responses. As always, you will get a CPD certificate afterwards.

The Lenders joining us for this webinar are Keystone Property Finance, Harpenden Building Society, Accord Mortgages & Nationwide, with more to be announced.
 

Join some of the Paradigm team, including your personal area Business Development Director, for a market update and to brief you on hot topics in our industry. Our workshops also provide you with a unique opportunity to meet and engage with our Lender & Provider partners on a personal level whilst discussing key issues within the current market. As always, lunch will be provided, and you will get a CPD certificate afterwards.

The Lenders and Providers supporting this session will be OSB Group, Aldermore, Leeds Building Society, Foundation Homeloans, Aviva & First2Protect.

Agenda (TBC)
9:30:  Arrival & Registration; Tea/Coffee & Bacon Rolls 
10:00 - 10:10: Introduction from Paradigm 
10:10 - 10:35: Platform Presentation
10:35 - 11:25: 2 x Round table sessions
11:25 - 11:40: Mid-morning tea/coffee break  
11:40 - 12:30: 2 x Round table sessions
12:30 - 12:55: Platform session
13:00: Close, Lunch and Networking

Join some of the Paradigm team, including your personal area Business Development Director, for a market update and to brief you on hot topics in our industry. Our workshops also provide you with a unique opportunity to meet and engage with our Lender & Provider partners on a personal level whilst discussing key issues within the current market. As always, lunch will be provided, and you will get a CPD certificate afterwards.

The Lenders and Providers supporting this session will be Accord, Coventry Building Society, Crystal, West One & Aviva.

Agenda (TBC)
9:30:  Arrival & Registration; Tea/Coffee & Bacon Rolls 
10:00 - 10:10: Introduction from Paradigm 
10:10 - 10:35: Platform Presentation
10:35 - 11:25: 2 x Round table sessions
11:25 - 11:40: Mid-morning tea/coffee break  
11:40 - 12:30: 2 x Round table sessions
12:30 - 12:55: Platform session
13:00: Close, Lunch and Networking

Join us for one of our topical webinars designed to keep you up to date on a wide variety of different product areas. These will be hosted by one of the Paradigm team, and are focussed on helping you to provide good customer outcomes, no matter the situation. As with all of our webinars, there will be an opportunity for you to put any important questions you may have to the presenter and get instant responses. As always, you will get a CPD certificate afterwards.

The Lenders joining us for this webinar will be announced shortly.

Join us for Paradigm's online Best Practice compliance events. These sessions will be held online, with presentations tailored specifically to meet your CPD requirements, and to provide crucial updates, regulatory guidance and fresh ideas. We will focus on compliance, with added commentary and insights being provided by selected Strategic Partners designed to further enhance your 2026 CPD journey.

 In the days prior to each event, you will receive a NEW Training Needs Analysis (TNA) template for 2026. The template can be used to plan your CPD activities for the upcoming year.

The Best Practice events will offer you several hours of CPD across 2026 which will address many of your learning objectives and assist you in achieving your required annual CPD requirements. 

Join some of the Paradigm team, including your personal area Business Development Director, for a market update and to brief you on hot topics in our industry. Our workshops also provide you with a unique opportunity to meet and engage with our Lender & Provider partners on a personal level whilst discussing key issues within the current market. As always, lunch will be provided, and you will get a CPD certificate afterwards.

The Lenders and Providers supporting this session will be HSBC Mortgages, Foundation, The Exeter & Guardian.

Agenda (TBC)
9:30:  Arrival & Registration; Tea/Coffee & Bacon Rolls 
10:00 - 10:10: Introduction from Paradigm 
10:10 - 10:35: Platform Presentation
10:35 - 11:25: 2 x Round table sessions
11:25 - 11:40: Mid-morning tea/coffee break  
11:40 - 12:30: 2 x Round table sessions
12:30 - 12:55: Platform session
13:00: Close, Lunch and Networking

Examining sequence-of-returns risk at the retirement transition: what adequately identifying, managing and evidencing it looks like under the FCA's Retirement Income Advice Review, and whether modelling it is the same as solving it.

Exploring the often-overlooked risks and benefits of model portfolio services, with practical insights for due diligence and selection.

A transparent look at how 8AM Global assesses fair value internally.

Preparing your firm for Consumer Duty board reporting requirements, including what to measure, how to present data, and demonstrating compliance.

In this short webinar, regulatory and compliance insiders Michael Lawrence and Christian Markwick deliver candid insights on the implications of the FCA’s focus on ongoing services for the retail investment sector.

You’ll learn the 5 crucial questions for measuring your ongoing services against the FCA’s requirements and get practical advice for financial advisers on:

• ensuring your charges meet the fair value test;
• checking clients are in the right service for their needs and objectives;
• measuring the quality, uptake, and delivery of ongoing services; and
• improving client experience and outcomes with simple, compliance-friendly methods

In this webinar for financial advisers, retirement income & vulnerability specialists, Jonathan Barret, Andrew Storey and Sian Davies Cole provide insights and practical guidance to help navigate the FCA's Thematic Review of Retirement Income & Client Vulnerability.

You'll learn:

• Key findings from the FCA's review and their implications for your advice process.
• Strategies to identify and address vulnerability in retirement clients.
• Practical tools and techniques to ensure your clients' retirement income plans are sustainable and meet their needs.
• How to leverage technology to enhance the client experience and deliver effective retirement income advice.

In this short webinar for financial advisers, you’ll hear from industry experts, Caroline Duff, Rohan Sivajoti, and Anthony Villis as they deliver candid insights on the applications, benefits, regulatory implications, and potential limitations of AI for financial advice firms.

You’ll Learn:

• The current and future trends of AI in the financial sector;
• Practical insights into improving client service and experience with AI-powered tools;
• How AI automation can boost efficiency and productivity in your firm, reduce administrative burdens, and improve compliant record-keeping;
• The real-world applications of AI technologies that advice firms are using today; and

-    Key tools and tips for successfully using AI in your firm.
 

Our expert panellists delve into the latest trends, tactics, and real-world examples of ransomware attacks targeting financial advisory firms.

You’ll Learn:
•    How ransomware works: Understand the various techniques used by cybercriminals to infiltrate networks and encrypt data.
•    The consequences of ransomware: Discover the financial, reputational, and operational risks associated with a successful attack.
•    Best practices for prevention: Learn practical strategies to strengthen your firm's cybersecurity posture and mitigate the risk of ransomware.
•    Incident response planning: Understand the importance of having a robust incident response plan in place to minimize damage and recover quickly.

Discover how Essentia Analytics is challenging traditional performance metrics and uncovering the true skill of fund managers. Learn about their innovative research tools, including the Behavioural Alpha Benchmark and Alpha Lifecycle, which provide actionable insights to improve decision-making.

You’ll Learn:

• Define and explain the concept of the behavioural alpha score and its significance in active fund management.
• Learn 7 key decision types that contribute to behavioural alpha scoring.
• Evaluate the impact of behavioural biases on investment decisions.
• Analyse the challenges faced by active fund managers in the current investment landscape.
• Assess the impact of technology on the future of active management.
• Evaluate the increasing importance of transparency and data-driven insights.

Artificial intelligence (AI) is not just a buzzword - it’s a tool that’s completely transforming the mortgage industry.

But as the technology evolves at remarkable speed, many are wondering exactly what it is and what difference it can make to businesses. 

Accord’s Growth Series guide on AI takes a closer look at this revolutionary technology and what it could mean for you in the coming months and years.

Topics include
•    AI and what it can do
•    How mortgage brokers can use AI
•    Ethical considerations and compliance
•    What the future looks like

Accords recent Growth Series blog features Accord Group Economist Max Shepherd looking at the Spring Budget and what it means for the mortgage sector, the housing market and the wider economy.

How to target people who've not used a broker before

Essential resources for Mortgage Brokers

Joining the Growth Series means that you’ll have access to:

• Blogs dedicated to helping your business grow
• Podcasts with industry leaders
• Guides to help you tackle the issues facing the mortgage sector
• ...and much more!

Accord hosted another month of great Growth Series content in April, with blogs, guides and podcasts on a range of topics including:
•    First-Time Buyers
•    Marketing
•    Identifying your employees training needs

Accord Mortgages are committed to helping you grow your business, and that’s why we’ve put together a roundup of Accord’s Growth Series content from June so you don’t miss anything. We have blogs and podcasts on a range of topics including:
•    Navigating Artificial Intelligence
•    Helping mortgage brokers get started
•    BTL tax changes.

Accord Mortgages are committed to helping you grow your business, and that’s why we’ve put together a roundup of Accord’s Growth Series content from July so you don’t miss anything. We have blogs, guides and podcasts on a range of topics including:
•    The value of advice
•    Retention strategies
•    The UK economy and impacts of the recent election
•    Diversity and Inclusion
 

In case you missed anything, we’ve put together a roundup of Accord’s Growth Series content from August to help you get up to date. We have blogs, webinars and podcasts on a range of topics including:

• Artificial Intelligence
• Supporting vulnerable customers, and
• Social Media content creation

In case you missed anything, we’ve put together a roundup of Accord’s Growth Series content from October to help you get up to date. We have blogs and a podcast on a range of topics including:  
 
•    The value of face-to-face working in a remote world
•    Why emotional intelligence is fundamental to your business
•    Cyber security guidance to protect your business
•    Podcast #110 - Broker Talks: Apprenticeships
•    How employee wellbeing programmes can strengthen your business
•    How to promote your ESG Credentials


 You can view Accord’s Growth Series content for October here.

Unlock the psychology of money to build deeper client trust, elevate your advice and create stronger, bias‑aware relationships.

Dan Haylett, Financial Planner at TFP and Dr. Tom explore the human side of retirement - the psychology and identity shifts clients face - and how to guide a confident transition.

Learn how emotional intelligence transforms client conversations, improving communication and building stronger, trust‑led relationships.

In this Paraplanners Assembly webinar, Elaine Cruickshank, Tax and Trusts Manager looks at how recent tax changes are prompting advisers and paraplanners to revisit wrapper choice, and walk through the kind of comparative thinking that helps you work out when a bond might be preferable to a GIA - or when onshore makes more sense than offshore.

Read our Pensions contributions guide to learn about:

1. Pensions contributions
2. Claiming tax relief for personal pensions
3. Refunding excess personal contributions
4. Employer contributions
5. Pension contributions for overseas customers

In this webinar, Mauro Renna discusses what helps build trust, and what you can do about it.  He explores:

1. Trust in financial services.
2. The essential components of trust.
3. Strategies for building trust.

Client referrals can be a major source of growth to your business, but with several barriers and bottlenecks, is it as easy as it seems?

Our research goes beyond the basics to help you implement a strategy to increase your referability.
 

In this webinar, Elaine Cruickshank, Tax and Trust Manager, and Martin Haggart, Technical Manager (Pensions),  explore the evolving landscape of inheritance tax (IHT) and pensions following recent government announcements. 

Discover how to transform your client conversations with a human-centric approach to financial advice. This session explores the art of building trust, listening deeply, and structuring the perfect initial meeting - moving beyond products and transactions to connect with your clients’ real lives, values, and emotional needs.

In this session, Dr Thomas Mathar reflects on what it means to be human centric in your advice approach as opposed to client or product centric and how that translates to your client meetings.

In this webinar, Dr Tom introduces a human-centric approach to financial planning meetings, focusing on understanding clients’ values, emotions, and life goals - not just their finances. Discover practical ways advisers to build trust, ask meaningful questions, and help your clients balance present needs with future aspirations.

Dr Tom covers how to make long-term client review meetings more meaningful - by deepening trust, listening actively, and using the hopes and fears approach to connect financial planning with your client’s evolving goals.

Organic growth isn’t the easy route, but it is the most rewarding. It puts you in control of your business’s direction, deepens your client relationships, and creates long-term value that can’t be bought. 
In our new report, we've partnered with NextWealth to explore how financial advice firms can support more clients to achieve their financial goals by unlocking organic growth potential..

This guide covers pension sharing  orders and pension earmarking/attachment orders. Both pages have been updated to reflect the abolition of the lifetime allowance from 6 April 2024.

They now cover how the lump sum allowance and lump sum and death benefit allowance are impacted by divorce when the pension funds are shared or earmarked by the divorcing parties.

Read our Pensions and divorce guide to learn about:

• Pensions and divorce
• Pension Sharing
• Pension Earmarking

Registered pension schemes can pay a variety of benefits on the death of a member and on the subsequent death of a dependant, nominee or successor. The type of benefit that can be paid will depend on whether the payment is from uncrystallised or crystallised funds. It will also depend on the type of pension arrangement the member’s benefits are held in, the scheme rules or the product’s terms and conditions.

We spoke to first time buyers to find out more about their experience of taking that first step on the property ladder

Aldermore’s latest first time buyer index highlights significant gaps between what buyers expect & what actually happens during the home buying journey

Read the latest research from Aldermore into the first time buyer market

Aldermore’s property risk experts, explain how mortgage valuations work, why delays occur and what brokers can do to avoid issues and keep cases moving

Explore Aldermore’s 2026 Buy to Let market report for key insights on landlord

Specialist lending in 2026 is re-shaping Buy to Let: Changing landlord behaviour, tax pressures and complex portfolios are driving more strategic borrowing decisions

How brokers can support landlords in 2026, helping navigate regulation, rising costs and shifting confidence in a resilient but cautious rental market

Prepare your landlord for upcoming EPC changes and tighter energy efficiency rules

Ask not what first time buyers can do for your business, but what you can do for first time buyers, says Nicola Goldie Head of Partnerships & Growth

Do brokers need to be on social media & where should they start?

Don’t risk your reputation & business by failing to do due diligence on clients

Todays’ HMO’s target professionals as well as students & can offer attractive returns, says Jon Cooper, Director of Mortgages as Aldermore

As a broker, you may come across clients buying properties through less conventional routes, like discounted or concessionary sales. These purchases require specialist lending solutions, and that’s where the concessionary purchase mortgage comes in

Regulation never stands still, so you can support clients by helping them to stay up to date says Matt McCullough, Head of Sales & Development at Aldermore

Many landlords aren’t aware of multi-property mortgages, giving brokers the chance to introduce this useful product, says Matt McCullough, Head of Sales & Development at Aldermore

The rules are changing for landlords: it’s time to help them get ready, says Nicola Goldie, Head of Strategic Partnerships & Growth at Aldermore

With the new energy-efficiency rules on the horizon, brokers can help landlords plan early and protect their portfolio’s, says Matt McCullough, Head of Sales & Development at Aldermore

At Aldermore, we understand that brokers are on the front line, helping clients navigate a complex and fast-moving market. That’s why we’re committed to listening to your feedback and turning it into meaningful change.

Working together to understand & support Vulnerable Customers

How can Multi-Property Mortgages help landlords save money & time. We look into the benefits

On Wednesday 5th November, speakers from AMI, Royal London, The Exeter, and L&G shared their perspectives and insights drawn from this year’s findings, including, new for 2025, a lively panel debate.

Join us as we look at the size of the rental market, we look at the demographics of the market and gain an understanding of tenants and how to engage them.

Join us as we look at the impact of Covid on a cancer diagnosis, why people might travel for treatment and the global treatment customer end to end process.

Find out how to use send to customer, an enhanced journey which allows customers to take control and complete their own underwriting questions.

There’s no doubt that ESG has dominated much of the financial news in recent times, with column inches, events and industry discussion focusing on how both regulation and the wider social and environmental changes may impact the planning process.

But do you ever feel like it’s difficult to distil down into the things that are relevant for you as a firm? Our “Talking ESG” series of panel debates will attempt to focus on the practical steps firms can take without compromising on their core client processes.

We’ll be chatting with advice professionals who will be lending their experience in talking to their customers about ESG issues, and we’ll also be joined by Steve Nelson, Insight Director at the lang cat, who will moderate the debate and share highlights from fresh adviser research commissioned exclusively for this webinar series.
 

ESG regulation is set to transform the wealth industry at rapid pace, and ESG can no longer be a “yes / no” question in a fact find. So how do you ensure you’re getting ahead of regulatory obligations while still delivering a first-class experience for your new clients?  

In our next panel debate we’ll be discussing the new client process challenges that all firms must address: 
•    Where to start? How to broach ESG conversations with clients in a way that translates? Covering the ‘E’ ‘S’ and ‘G’ and capturing preferences in a compliant manner.  
•    How to build an appropriate investment solution? Challenging the tension between central investment propositions and ESG preferences. Aligning ESG considerations with client’s needs, goals, time-horizon, and risk attitude. 
•    Getting beyond “ESG” labels and using technology to make sure the funds you select measure up. Seeing through the greenwash.  
•    What’s next? Getting ahead of the curve on developing ESG regulations and your obligations. 

You’ll hear from advisers who have taken on these challenges themselves and hear their experiences of embedding ESG into their new client processes. We’ll also be joined by Andrew Storey from risk profiling company EValue, who’ll talk about how he sees their adviser software developing in this space.
 

We at Aviva are on the business of paying claims and supporting your customers, this is only possible with accurate disclosures. Join us to find out why it is is important and what you can do to help.
 

Learning Objectives:

• Understand why good disclosure is important
• Know the impact of disclosure and how it can affect the payment of claims
• Understand how our interactive applications work and how to capture disclosures accurately

Date: Tuesday, May 07, 2024

Time: 10:00 AM

Every wondered what the claims data is telling you?  We’ll walk through the Aviva 2022 claims brochure, understand what the data is telling us and how best to use this with your customer to demonstrate the need for protection.
 

Learning Objectives:

• Understand all the section that make up our claims brochure 
• Deep dive into the claim specifics of the Aviva proposition 
• Learn about the importance and claims experience of  ours added value services 
• Find out about all of the ways we go beyond the numbers to support clients 
• Understand how to use this information for positive conversations with your client

Date: Wednesday, May 08, 2024

Time: 10:00 AM 

Find out how with our Protection Shield you can protect and shield your clients for what ever life throws at them by creating truly bespoke protection portfolios. Guide your clients through the process with our fantastic Shield and Check List.
 

Learning Objectives:

• Understand how the Shield can be used with your client conversations
• Walk through out end to end Menu Proposition
• Look at how to build client specific portfolios
• Look at how our Shield checklist can support your sale and annual reviews

Date: Thursday, May 09, 2024

Time: 10:00 AM

As we enter Mental Health Week, we will explore what Aviva DigiCare+ offers your clients to help them prevent, detect & manage common health conditions related to mental health. We will explore market statistics to help support your sales conversations & we will have Aviva DigiCare+ provider, Square Health on hand to offer personal advice on how to effectively manage your mental health in this hectic world we live in. It will be an insightful event, led by experts.
 

Learning Objectives:

• Understand key mental health features within the Aviva DigiCare+ app.
• Exploration of the mental health market, specific focus being on statistics to support sales conversations.
• Define key tips to support your own mental health, as individuals, from a clinical expert.

Date: Monday, May 13, 2024

Time: 10:00 AM

Learning objectives:

• Explain the statistics around mental health in the UK
• Describe how Aviva assess mental health at underwriting stage
• Explain the benefits we offer to support customers and their families with potential mental health issues
• Describe the impact mental health has on life and income protection claims

Date: Tuesday, May 14, 2024

Time: 10:00 AM

Learning Objectives:

• Understand what Aviva DigiCare+ is and who's eligible to access it
• Understand the health & lifestyle, treatment support and bereavement benefits available
• Understand how Aviva DigiCare+ has been received and how it's supported people so far
• Know about the tools you can use to support your conversations
• Understand the opportunity to connect, or reconnect, with your clients

Date: Wednesday, May 15, 2024

Time: 10:00 AM

We would be delighted if you could join us for our Ask the Experts - Claims and Underwriting where you will be able to find out all about:

• Understand the Aviva underwriting philosophy
• Understand the Aviva claims philosohy
• Take a look at our claims statistic
• Understand some of the common underwriting disclosures
• Find out how we go further to support out claimants

Overview
Title: Back to basics - What is Income Protection?
Date: Monday, October 09, 2023
Time: 12:00 PM British Summer Time
Duration: 30 minutes

Learning Objectives:

• Understand what Income Protection is and how it is paid
• Understand who is it suitable for and who is eligible
• Understand the types of income protection contracts available
• Understand how to flex the options available through Income Protection to fit need and budget

Overview
Date: Tuesday, October 10, 2023
Time: 12:00 PM British Summer Time
Duration: 30 minutes

Learning Objectives:

• Find out about some of the lesser known features of Aviva's income protection 
• Understand how the benefits work
• Gain an understanding of how valuable many of the benefits are to your clients. 

Overview
Date: Wednesday, October 11, 2023
Time: 12:00 PM British Summer Time
Duration: 45 minutes

Learning objectives:

• Using a claim example to examine the key differences between Critical Illness and Income Protection
• We will investigate how Critical Illness and Income Protection cover work together
• Describe a process you can follow with your clients to assist with Income Protection conversations
• Outline a method of positioning the cost of protection with your clients
• Take a look at the State provisions 

Overview
Date: Thursday, October 12, 2023
Time: 12:00 PM British Summer Time
Duration: 30 minutes

Learning Objectives: 

•  Learn how to calculate Income Protection benefit for your customers and examine the tools you have available to help.

Overview
Date: Monday, October 16, 2023
Time: 12:00 PM British Summer Time
Duration: 45 minutes

Learning objectives:

• Understand the Aviva claims philosophy 
• Take a look at our Income Protection claims statistic
• Find out how we go further to support our Income Protection Claimants

Overview
Date: Wednesday, October 18, 2023
Time: 12:00 PM British Summer Time
Duration: 30 minutes

Learning objectives:

• Explain the statistics around mental health in the UK
• Describe how Aviva assess mental health at underwriting stage
• Explain the benefits we offer to support customers and their families with potential mental health issues
• Describe the impact mental health has on life and income protection claims

Overview
Date: Monday, October 23, 2023
Time: 12:00 PM British Summer Time
Duration: 30 minutes

Learning Objectives:

• Understand what is covered through Fracture Cover
• Understand the benefit levels paid
• Look at how many Frecture Cover claims we paid in 2022

Overview
Date: Tuesday, October 24, 2023
Time: 12:00 PM British Summer Time
Duration: 45 minutes

Learning objectives:

• The impact of Covid on Cancer diagnosis 
• Why look to travel overseas 
• The Global Treatment customer end to end  process
• The benefit levels through Global Treatment 

Overview
Date: Wednesday, October 25, 2023
Time: 12:00 PM British Summer Time
Duration: 45 minutes

Learning Objectives:

• Understand what Aviva DigiCare+ is and who's eligible to access it
• Understand the health & lifestyle, treatment support and bereavement benefits available
• Understand how Aviva DigiCare+ has been received and how it's supported people so far
• Know about the tools you can use to support your conversations
• Understand the opportunity to connect, or reconnect, with your clients 

In this first session, Aviva look at all the steps you can take to ensure that your customer is fully committed to the appointment. We will start by looking at the role that rapport plays in both the preparation ahead of a call and how you use it to build trust with your customer with a series of tools. Aviva will also analyse how you open the protection conversation and set clear objectives throughout the call. And finally, we will review the importance of signposting and how you gain commitment by setting the scene.

In the second session of this series, Aviva will look at how you can help customers explore their protection needs by using questioning techniques aimed at having an open conversation with them. Whilst also looking at the language we use and how this can impact your customers opinion when making a recommendation. We will also explore ways to help your customers prioritise their needs and understand how we present those needs based recommendations.

In this session, Aviva will look at the different types of objections that you, as an adviser may face, what they mean and how to approach them. We will also examine an objection handling model and demonstrate how to effectively use this with your customers to overcome any concerns or questions they may have.

In the final session, Aviva will delve into how you summarise your recommendations to identified problems. We will see how reinforcing features, advantages and benefits can reinforce your customers understanding of your recommendation. We will also look at the tools and resources available to ensure that the protection recommendation is seen as a long term strategy for you and your customers.

Day 1- Sales Skills - Plan, prepare and opening your protection meeting

Learning objectives:

• Recognise the importance, key components and structure of a successful pre-call
• Create impact with your Elevator Pitch
• Good preparation is key – using the tools / information available
• Setting your appointment agenda
• Adapting your style for effective engagement with different customers.
  Valuable fact finding

Date: Monday, December 04, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 2  Sales Skills - Revealing Needs and Presenting the Solution

Learning objectives:

• Identify language to help your customers understand their protection needs.
• Identify ways to help your customers prioritise their needs.
• Know how to identify & explain product features, advantages and benefits to your customers.
• Understand how to use ‘Set Aside, up to & your maximum’ to help your customers budget for their protection.

Date: Tuesday, December 05, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 3 Sales Skills - Overcoming customer concerns

Learning objectives:

• Understand what ‘Solution’ and ‘Stalling’ concerns are and be able to identify ways to deal with both.
• Be familiar with how to ‘Probe & Isolate’, ‘Answer & Confirm’ your customer’s concerns so you can overcome them.
• Understand the value of creating ‘Context’ and using ‘Norms’ in answering your customer’s concerns.

Date: Wednesday, December 06, 2023

Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 4 Sales Skills -  Concluding your recommendation and cementing your sale

Learning objectives:

• Understand how to summarise your recommendations as solutions to identified problems.
• See how reinforcing the features, advantages and benefits of the solutions can help ensure your customers are emotionally ‘bought in’ to your recommendations.
• Use positive phrasing & language to emotionally engage.
• Understand the value of explaining what happens next and supporting the customer through the protection application journey.
• The value of Annual reviews.
• Understand & be able to identify the different protection triggers. 

Date: Thursday, December 07, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 5 Good Disclosure

Learning objectives:

• Gain insight into the importance of good application disclosure.
• Understand how inaccurate application disclosure is treated in both underwriting and claims settings.
• Understand how the financial security and wellbeing of customers and their dependents can be impacted by non-disclosure in the event of a claim.
• Understand the processes and tools Aviva has to help you capture all the information you need in applications quickly and efficiently

Date: Friday, December 08, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 6 The Need for Business Protection

Learning objectives:

• Understand the need for business protection.
• Have gained insight into the market size and the opportunities this represents.
• Understand how to reach more clients.

Date: Monday, December 11, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 7 Key Person and Loan Protection

Learning objectives:

• Understand how to position the importance of key person and business loan protection.
• Describe the technical aspects of key person and business loan protection.
• Explain the relevant taxation and Trusts issues.
• Detail the Anderson principles.
• Understand the government backed loan schemes due to Covid-19

Date: Tuesday, December 12, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 8 Shareholder Protection

Learning objectives:

• Describe what shareholder / partnership protection is and who it may be appropriate for
• Explain the relevant taxation and Trusts issues.
• Explain the role of the cross-option agreement.
• Describe the alternative of company buy back option.

Date: Wednesday, December 13, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 9 Relevant Life  

Learning objectives:

• Understand what Relevant Life Insurance and employee significant illness are.
• Understand who Relevant Life Insurance may be appropriate for
• Explain the tax treatment of Relevant Life plans.

Date: Thursday, December 14, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 10 Introduction to Aviva's Employee Significant Illness

Learning objectives:

• Understand why Aviva’s Relevant Life Insurance is different.
• Know the conditions covered by employee significant illness.
• Understand the importance of employee significant illness on retirement.
• Understand our claim’s philosophy.
• Understand how to position employee significant illness.

Date: Friday, December 15, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 11 Send to Customer

Learning objectives:

• Understand What "send to customer" is
• Find out How to submit a case using "send to customer"
• Understand the benefits for you and your clients
• Take a look at the success of "send to customer" since launch in July 23

Date: Monday, December 18, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

Day 12 Opportunities in the rental market    

Learning objectives:

• Be familiar with the size of the rental market and the associated protection opportunity.
• Understand the need for tenant protection
• Recognise who is integral to identifying, introducing and engaging tentants in the need for protection.
• Understand how to identify the right tenant protection customers.
• Be prepared to have effective protection conversations with customers.

Date: Tuesday, December 19, 2023
Time: 12:00 PM Greenwich Mean Time
Duration: 30 minutes

The Annual Allowance is the limit applied to tax relieved savings and/or benefits that can be made by or on behalf of an individual within a single tax year, anything in excess of this will receive a tax charge. It shouldn’t be confused with the amount of tax relief an individual can claim within that tax year, they are separate tests. The issue with the Annual Allowance and where the complexities can come about is because there are multiple different Annual Allowances depending on a client’s circumstances. The standard Annual Allowance is £60,000 but we will initially consider the variations to this.

 

Rejecting the traditional route of marriage in favour of cohabitation has become increasingly commonplace over the last two decades.

Learning Objectives:

• Understand what income protection is and how it is paid
• Understand who is it suitable for and who is eligible
• Understand the types of income protection contracts available
• Understand how to flex the options available through income protection to fit need and budget

Learning Objectives:

• Find out about some of the lesser known features of Aviva's income protection 
• Understand how the benefits work
• Gain an understanding of how valuable many of the benefits are to your clients. 

Our latest CPD articles and technical insight to boost your knowledge

Learning Objectives:

• Using a claim example to examine the key differences between critical illness and income protection
• We will investigate how critical illness and income protection cover work together
• Describe a process you can follow with your clients to assist with income protection conversations 
• Outline a method of positioning the cost of protection with your clients
• Take a look at the State provisions 

This article discusses Lifetime Mortgages, IHT Planning and some of the key variables that will need to be factored into the decision-making process.

Learning Objectives:

• Learn how to calculate income protection benefit for your customers and examine the tools you have available to help.

Learning Objectives:

• Describe the cost differentials of life cover with critical illness cover and income protection
• Explain how menu plans can simplify and speed up the sales process
• Describe how to build client specific protection portfolios
• Explain the different types of income protection products available

Tony Wickenden, Managing Director at Technical Connection, explains the role of Discounted Gift Trusts.

Learning Objectives:

• Understand the size of the private rental market
• Understand the demographics of the private rental market
• Understand the needs of renters and how to engage with them

Tony Wickenden, Managing Director at Technical Connection, explains the role of Loan Trusts.

Learning Objectives:

• Understand the Aviva underwriting philosophy 
• Understand some of the common underwriting disclosures

Learning Objectives:

• Understand the Aviva claims philosophy 
• Take a look at our income protection claims statistic
• Find out how we go further to support our Income Protection Claimants

We also work incredibly closely with our partner Macmillan Cancer Support and to support their Coffee Morning on the 4th October we will be hosting an online Coffee Morning. Please help us to make this the biggest online Coffee Morning, support this charity while finding out just how our partnership supports your customers.

Learning Objectives:

• Understand the Partnership between Aviva and Macmillan
• Find out how we are able to in many instances speed up a cancer claim payment
• Look at how we go above and beyond in supporting our customers.
• Consider the impact cancer has on those diagnosed and their families
• Understand the support provided by Macmillan to those dealing with a cancer diagnosis

It’s a great time to speak with your clients about private healthcare cover. Since the COVID pandemic started, health and wellbeing have understandably become more of a focus for many people.

Bank of Ireland UK with Paradigm: Podcast on Sales

Bank of Ireland with Paradigm: Podcast on Recruitment

Bank of Ireland UK with Paradigm: Podcast on Marketing

 Bank of Ireland UK with Paradigm: Podcast on Leadership and Management

Bank of Ireland UK with Paradigm: Podcast on knowing your numbers

Bank of Ireland UK with Paradigm: Podcast on Growth and Scaling a business

Bank of Ireland UK with Paradigm: Podcast on Exit Strategy

Jatin Patel, Head of Mortgages, Savings and Insurance at Barclays, analyses the key trends shaping the UK housing market.

The award-winning Mortgage Insider Podcast - brought to you by Barclays Bank – is back and it’s even bigger and better than ever. Hosted by renowned TV presenter and property expert Phil Spencer, Series 4 takes you beyond the headlines to explore the challenges, changes and opportunities on offer across the UK housing and mortgage markets.

UK unlocked

Our expert insights on the economic and business issues most critical to the UK's companies and policy leaders

What happens when £500k is placed into 3 differently constructed portfolios? Watch to see the financial impact over time, when alternative assets are introduced to three portfolios, with varying weightings.

If you want to understand more about Business Relief (BR) and how it could provide a swifter route to Inheritance Tax (IHT) exemption, than gifts and trusts, this video could be a great starting point. 

The world of Venture Capital Trusts (VCTs) might seem complicated and confusing to some of your clients. That’s why we’ve created our ‘Unpacked’ video series – to demystify tax-efficient investments and talk about them in language your clients will understand. All with the goal of helping you have better conversations about tax-efficient investing with clients.

This video explores everything investors need to know about VCTs including why they were introduced, the tax reliefs available, and the type of UK companies that benefit from VCT funding. 

Capital at risk 
 

To reduce harmful emissions, we all need to be more aware of our energy
consumption and take positive action to cut our carbon footprint. That’s why
we’re doing all we can to educate ourselves and our customers on the benefits
of energy efficiency.

This training module is designed to help you boost your knowledge of Energy Performance
Certificates (EPCs specifically in the BTL Market). It’s an easy way you can continue to provide expert
support for your landlord customers, and help them make smarter, more informed decisions.
Using a

A season of insights, ideas and expertise designed to keep you informed, inspired and connected throughout June and July. We’ll be exploring key industry topics, sharing real-world knowledge and bringing you fresh perspectives all summer long.

An infographic demonstrating the rising age of a first time buyer over the last two decades.

Join Roger Morris, Group Distribution Director, and Richard Lawton, Director of Bridging, as they break down five of the most common bridging scenarios and show you what to look for, what to ask and when to pick up the phone.

CHL Mortgages, the intermediary-only specialist buy-to-let lender, has entered the short-term let marketplace with the introduction of a new five-year fixed rate product range, up to 75% LTV.

Welcome to our bite-size claims series! 5 x 2-3 Minute videos.

This blog discusses the growing trend of people holding multiple jobs, particularly among Generation Z workers, and what that means for income protection insurance.

This blog makes the case that financial protection (income protection, health insurance, etc.) builds "life resilience" — the ability to bounce back from unexpected setbacks like accidents or illness.

This blog argues that protection insurance (like income or life protection) gets treated as an afterthought in financial advice conversations, rather than getting the attention it deserves.

We’re committed to supporting our Members when they need us most. By publishing our claims statistics, our intentions are: to help you as Advisers, and your clients, make an informed choice when selecting income protection cover to help you and your clients ensure submitted claims are valid.

Interactive PDF guide you can share with your customers looking to buy their first home. Everything from understanding the different types of mortgages and what happens when you make an offer, to what to do at the end of your deal.

A short guide to packaging hints and tips that will help make the application process as smooth as possible with The Co-operative Bank for Intermediaries.

TikTok, Instagram and Facebook — as an advisor, you’ll no doubt be familiar with these social media platforms and may even use them in your personal life. But what if social media could actually be a way to demonstrate the value of advice to the next generation of homebuyers? Over a quarter (29%) of first time buyers now turn to social media for information about the mortgage market. As a broker, social media is fast becoming a marketing and communications tool you simply cannot ignore. So, how can you effectively use social media for lead generation, client engagement, and as a tool to showcase market expertise?

The FCA has reported over half of UK adults are said to have one or more characteristics of vulnerability. With cost of  living and other external factors increasing, having a vulnerability is now more commonplace.

Referrals are a powerful way to build a steady pipeline of new clients. Our guide is full of practical tips to help you unlock new leads and create a reliable growth engine.

EPC standards are changing. To help find out what this could mean for you and your landlords, we've put together a guide on the key changes and how to help your clients prepare.

AI won’t replace your expertise but it can help with the repetitive admin that fills your day. Our new guide is packed with practical examples and simple starting points to help you bring AI into your workflow with confidence.

A second charge loan, sometimes referred to as a second charge mortgage, is a type of secured borrowing that sits behind an existing first charge mortgage on a property. This article explains in detail what second charge loans are and when they may be useful. 

Large mortgage loans are becoming a more prominent part of the UK mortgage market, fuelled by rising property prices, more complex borrower profiles, and changing lender criteria. As a result, brokers are increasingly handling cases that require more details structuring and a specialist approach. 

Specialist finance is creating growing opportunities for brokers across bridging, development, second charge and specialist residential lending as more clients fall outside traditional lender criteria.  

Bridging loans have grown increasingly popular over the years and have emerged as a dynamic solution, providing speed and flexibility to individuals, or businesses. Read on as we address the question: Are bridging loans a good idea?  

Bridging finance is becoming a key tool for property investors who need fast, flexible funding for auction purchases, refurbishments, chain breaks and development exits. Strong preparation, a clear exit strategy and the right lender match are essential for placing bridging cases successfully. 

Non-regulated lending gives brokers more flexible options for property investors, developers, landlords and business clients whose cases may not fit mainstream lending criteria. Strong preparation, a clear exit strategy and the right lender match can improve placement success and reduce delays. 

Higher interest rates, tighter affordability testing and changing tax considerations are pushing landlords away from rapid portfolio growth and towards refinancing, restructuring and improve the sustainability of existing assets. Brokers now need a stronger portfolio-level understanding of cash flow, rental coverage, ownership structures and lender appetite to place increasingly complex buy to let cases successfully.  

Specialist lending should not be treated only as a fallback after a mainstream lender declines a case, particularly as a borrowers circumstances and income structures become more complex. Considering the right specialist lender from the outset can reduce delays, avoid unnecessary applications and improve placement outcomes for brokers and their clients.   

Explore our development finance broker guide to expand your knowledge. From how it works, to eligibility checks, pros & cons and how we as a specialist can help you place complex development cases. 

Explore our secured loans broker guide to expand your knowledge. From how they work, to eligibility checks, pros & cons and how we as a specialist can help you place complex secured loan cases. 

Explore our specialist residential mortgages broker guide to expand your knowledge. From how they work, to eligibility checks, pros & cons and how we as a specialist can help you place complex residential mortgage cases.

For many years, success in the mortgage market was built off efficiency. But the market has evolved. Rising interest rates, tighter affordability calculations and increasingly complex structures mean straightforward cases are becoming less common. Read on to discover why broker enablement has moved from a useful advantage to a fundamental requirement, and how Crystal Specialist Finance can support. 

In periods of economic uncertainty, decision-making naturally becomes more cautious. Yet within that caution lies opportunity. Bridging finance enables these buyers to move quickly and transact with confidence. In uncertain climates, the instinct may be to pause, but bridging finance can offer a way to act decisively while keeping future options open.  

In today’s mortgage landscape, many brokers and distributors are facing a frustrating reality: strong pipelines that simply aren’t converting. In a market where new business volumes are harder to generate, the real battleground has shifted. Success is no longer just about origination, it’s about conversion. 

The commercial property market is stabilising, creating opportunities for brokers who can structure and package complex commercial finance cases effectively. With lenders still assessing each case carefully, brokers who understand borrower needs, asset details and repayment routes can add real value.  

The buy to let market is not disappearing, but becoming more professional, selective and advice-led as landlords adapt to higher costs, regulation and changing lender criteria. This creates an opportunity for brokers to support landlords with portfolio strategy, ownership structure, refinancing, specialist BTL and wider funding options.   

Bridging finance is no longer just emergency funding, but a strategic tool for investors, landlords and business owners who need speed, certainty and flexibility. For brokers, the opportunity lies in understanding the client’s wider objective, packaging the case property and ensuring the exit strategy is realistic from day one.   

As the mortgage market becomes more complex, brokers are becoming more valuable because clients need advice that goes beyond rates and product choice. Strong intermediary advice helps borrowers understand their options, avoid unsuitable decisions and find the right route across mainstream and specialist finance.    

Bridging finance is becoming a more established and professional part of the specialist finance market, with lenders focusing more closely on security, borrower experience, exit strategy and overall case quality. For brokers, the opportunity is strong, but successful bridging depends on clear advice, strong packaging, the right lender match and a property structured exit route.

Commercial finance is becoming more valuable as businesses, landlords and investors face increasingly complex funding needs that cannot be solved by rate alone. Brokers who ask better questions, identify opportunities within their existing client base and involve specialist support early can place more cases, protect client relationships and create new income opportunities. 

It is estimated that more than one-sixth of regulated mortgage lending in 2023 fell into one or more specialist categories. The next five years are forecast to grow by a further £22bn. Diversifying your offerings and delving into the specialist lending market is a must in a world of unique demands from today’s borrowers. 

 EPC improvements are a key priority for the UK market due to the introduction of new minimum energy efficiency standards, requiring landlords to raise their energy rating to at least a C by 2030. See how Crystal can help your BTL clients make EPC improvements. 

Combining Eco Approach’s platform with our expertise at Crystal will enable a more seamless experience between guiding landlords through the home improvement process

The UK housing market is showing signs of recovery and despite a few challenges, there are many opportunities for brokers. Continue reading as we outline the opportunities you should look out for, and how Crystal can support.

Are you a broker experiencing frequent bridging declines? Read on to explore our useful guide, which walks you through how to recover them. 

The UK social housing market is expanding. With demand continuing to outperform supply, the sector has become an attractive option for property investors. Read on as we outline opportunities for brokers and landlords.

Property chain delays? Bridging Finance offers a fast, flexible solution to keep your clients’ cases moving. Continue reading to find out more on chain-break bridging.

Explore our bridging broker guide to expand your knowledge of bridging. From how it works, to pros & cons and how we as a specialist lender can help you place the deals you simply can’t.

Explore our buy-to-let mortgages broker guide. From how they work, to pros & cons and how we as a specialist can help you place the deals you’re struggling with.

Explore our commercial finance broker guide to boost your commercial knowledge. From how it works, to pros & cons and how we as a specialist can support you with your complex cases.

 Discover the latest trends in specialist lending, complex cases and how brokers like you can thrive by building the right partnerships. 

Broker support is required more than ever before, not just due to a rise in activity, but greater need for expertise in a market where uncertainties will remain. Crystal can help you and your clients navigate a shifting market.

Whether you’re a seasoned commercial broker facing capability challenges or new to the sector and unsure where to start, expert support is available, and Crystal is here to help.

Buy-to-let remains an attractive investment, despite pressure from the government over the pear year or so. Discover how Crystal can assist your landlord clients to navigate an ever-changing market. 

Specialist lending is set for continued growth, driven by borrowers with increasingly complex circumstances. While technology is evolving, it’s clear that advice has never been more important. Read more to discover why quality advice remains the sectors greatest asset, and how we can help you deliver the right outcomes for your clients.  

Our broker webinar series brings together industry experts to share practical insights, explore key market trends and help you navigate today’s lending landscape. Whether you’re joining us live or catching up on demand, our webinars are designed to support you with knowledge you can put into practice.

Holiday let mortgages are continuing to be a popular investment as we move through 2025. Despite tax changes from the government, the sector continues to thrive. With steady rental income and property appreciation, they offer lifestyle and financial benefits, making them an enticing proposition for UK-based investors.

Joint Borrower Sole Proprietor (JBSP) mortgages are a versatile solution to tackle some of the biggest challenges in the housing market today.
Despite their potential, they remain underutilised by brokers because of the complexity they bring to a case.
This article will dive into the reasons why brokers should pay attention to this mortgage type and how it can help deliver solutions to a wide range of borrowers.

With a growing number of mortgage options available to borrowers, we’re seeing a rise in older homeowners choosing to gift their wealth to family members during their lifetimes, rather than waiting to distribute assets through their wills.

In the right circumstances, gifting a deposit is one of the most effective ways for relatives and friends to help younger generations step onto the property ladder. Find out more about broker issues and what can be done to remedy age-based restrictions.

Complex income’ was once an outlier but brokers regularly see cases involving it land on their desks. How do we continue to assess mortgage cases fairly when fewer borrowers meet the standard criteria?

This document aims to explain what stochastic modelling is and how it can be applied to financial planning. In particular, it highlights the differences between deterministic and stochastic modelling and what you should look for in selecting a robust stochastic model. Key elements include the use of a realistic stochastic model as well as how term and risk are used. More than ever, financial models are being used to assist individuals in making financial decisions and help them evaluate the potential outcomes from different financial strategies. Financial models enable comparisons of different choices before they are implemented to help investors understand the impact of different decisions made.

This document will be of interest to:

• advisory firms providing retirement income advice, including defined benefit transfer
• advice
• advisory firms offering broader investments advice
• regulatory compliance consultants.

The FCA reported that despite three-quarters of consumers indicating they would not be comfortable managing their investments without support from an expert or other guidance, only 8% of the population
took advice in 2022. This reinforces the need to modernise the financial advice process, to make meaningful financial advice accessible for more consumers.

The rapid development in technology over the last few decades has drastically changed how we interact with each other, how we communicate, how we spend and save money and how we engage with businesses.

Panel conversations about the FCA's 2024 retirement income advice thematic review.

Family Building Societies’ latest CII-accredited CPD article with Financial Reporter explores:

• The evolving role of family support in home ownership
• The key affordability challenges facing first-time buyers
• Alternative lending solutions, including Joint Borrower Sole Proprietor and family-assisted mortgages
• How building societies differ from high street lenders

A podcast series exploring the expat mortgage market, including common client scenarios, key lending considerations, and opportunities for advisers supporting UK nationals working overseas.

Industry discussion covering current trends, challenges, and opportunities within the Buy-to-Let and Later Life lending sectors, featuring insights relevant to advisers operating in both markets.

An article examining the changing Buy-to-Let landscape, including the increasing influence of professional landlords, portfolio growth strategies, and implications for mortgage advisers.

A discussion focused on the growing later life lending market, covering borrower needs, affordability considerations in retirement and how advisers can support older clients effectively.

A podcast series explaining Joint Borrower Sole Proprietor (JBSP) mortgages, including suitability, affordability benefits, and real-life scenarios where family support can help clients onto or up the property ladder.

Family Building Society's Head of Intermediary Sales, Darren Deacon, and Business Development Manager, Nathan Waller, joined Nick Cheek, Managing Editor at Mortgage Solutions, to discuss the wealth of opportunity in the later life lending market and how education is key to unlocking this potential.

Family Building Society Senior Account Director Paul Roberts discusses specialist lending options for later life clients, focusing on interest only mortgages, retirement interest only solutions, buy to lets, and high net worth lending offered by Family Building Society, with Million Plus’ Paul Welch.

Family Building Society's Head of Intermediary Sales, Darren Deacon, joined Anna Sagar, Deputy Editor at Mortgage Solutions, Clifton Mortgages' Edward Payne, and Brilliant Solutions' Michael Craig, to discuss a variety of topics regarding the later life lending sector.

Darren Deacon, Head of Intermediary Sales at Family Building Society, explores current challenges in the later life market, what a lender needs to know to get a successful case through, and what questions intermediaries need to ask their clients.

Head of Intermediary Sales Darren Deacon and Senior Account Director Paul Roberts discuss how Family Building Society can help expat clients, and the specialist solutions that can be offered.

Thought Leadership piece for mortgage advisers - A vital opportunity to support landlords through the transition—helping them protect their income, stay compliant, and maintain confidence in their portfolios. One of the most effective ways to do that is by ensuring landlords have access to robust rent guarantee and legal expenses cover.

In this guide, Fleet Mortgages breaks down the key measures of the Renters' Rights Bill in a straightforward way to explain what each of them means for your clients. Now updated with key phases and timelines, helping you and your clients stay ahead of the upcoming changes.

Fleet Mortgages analyses its own buy-to-let mortgage data as well as market data, to produce its quarterly Rental Barometer, covering rental yields across England and Wales. 

Fleet Mortgages analyses its own buy-to-let mortgage data as well as market data, to produce its quarterly Rental Barometer, covering rental yields across England and Wales. 

Landlords face a year of significant change - from tenancy reform and electrical safety deadlines to new digital tax rules and longer term EPC requirements. Fleet has created a clear, easy to follow checklist to help advisers guide their landlord clients through some of the key changes happening in 2026 covering the must do’s, the watch list items and the can-waits.

Fleet Mortgages analyses its own buy-to-let mortgage data as well as market data, to produce its quarterly Rental Barometer, covering rental yields across England and Wales. 

The Q1 2026 Pegasus Insight Landlord Trends report, produced in conjunction with Foundation, highlights how landlords are increasingly using company structures to balance tax efficiency, portfolio growth and future planning.

The idea of a ‘standard’ mortgage borrower is quickly becoming outdated. Today’s clients are more likely to have flexible working patterns, multiple income streams or non-traditional career paths, driven by lasting changes in how people live and work.

Awareness of the Renters’ Rights Act continues to grow across the private rented sector, with more than three quarters of landlords now familiar with the new legislation.

Rental increases remain widespread across the private rented sector, although the pace of growth now appears to be easing.

Landlord activity levels remain measured, but the latest Q1 2026 Pegasus Insight Landlord Trends report, produced in conjunction with Foundation, suggests a modest improvement in confidence around future portfolio growth.

Professional landlords remain the principal source of buy-to-let borrowing and advice demand, even as unease grows over the impact of the Renters’ Rights Act.
One in three landlords sought new finance, refinancing or a product transfer in the past 12 months, according to our Q4 2025 Landlord Trends research.
The research, conducted by Pegasus Insight on our behalf among 837 landlords during the final quarter of 2025, found that among those with buy-to-let borrowing in place, activity rises to six in 10.

• A full introduction to the platform and its key features
• A live demonstration of how to build a client-ready suitability report in under 15 minutes
• How Paradigm-tailored content, including the full Tatton Managed Portfolio Service range, is already built in, saving you time on every Tatton recommendation

To support the July 2024 Webinar: What is a ‘Green mortgage’? Industry experts weigh in. 

View the Cheat Sheet here 
View the webinar here

New EPC regulations are being considered and targets
are being set, as part of the Government’s drive
to achieve net zero emissions by 2050.

The changes are being designed to improve the energy efficiency of
both commercial and private rented property, but an EPC is also a
legal requirement when buying and selling homes.

We have created two easy-to-use training modules to help you keep
up to date with the legislation, provide continued expert support for
customers, and add value to your service. Read on to find out how, and
when, you can help your clients and provide the answers they need.

When speaking to financial advisers, we quickly learnt that soft skills are a highly valued, yet underserved, area of education. Over 96% of advisers told us that soft skills are important in their roles, but only a quarter focus more than 10% of their CPD time to develop them.*

Together with world-renowned thought leaders, Emotional Intelligence encompasses a series of training modules covering the soft skills voted most useful by advisers like you, such as listening, connection and problem solving.

Explore the modules below to take the next step towards investing in yourself, and earn structured CPD, accredited by CII and CISI.

We recognise that a significant part of becoming a successful adviser requires the knowledge to grow your business.

Under Practice Intelligence we bring to you the work of Invesco Global Consulting, the industry's largest communication and consulting firm, who share the secrets behind maintaining a healthy, growing advisory business, backed by the research of Maslansky + Partners.

Explore the modules below and earn structured CPD, accredited by CII and CISI.

Keep up-to-date with the most recent webinars from iPipeline.

Let's Talk Income Protection is the official podcast of the Income Protection Task Force (IPTF), designed to educate, engage, and inspire financial professionals in the field of Income Protection. We tackle industry challenges, explore evolving trends, and provide practical insights to help advisers better serve their clients.

 Complete the short form to register for IPAW 2026, taking place at 12-1pm each day from Monday 21st to Friday 25th September 2026

In this new webcast, you'll discover a new perspective on retirement planning with Just's Martin Lines, Jean-Paul Grenade, and Yannis Katsis. As clients transition from saving to spending, the shift from ‘accumulation’ to ‘decumulation’ introduces several challenges. It's crucial to navigate these effectively, ensuring risks are mitigated and actions are well-documented.

Join Martin Lines and special guest Andy Kirby from Money Alive for a practical session on guiding clients through every step of their retirement journey. Discover effective tools and techniques to evidence suitability and support your clients through changing circumstances.

Join Karl Steadman as he talks to Jacqueline Berry of MCC about the importance of regulated and non-regulated elements of long-term care and the growing need for advice in this area.

Want to support clients and work more effectively with care specialists? Join Karl Steadman and Jacqueline Berry from My Care Consultant on 12 June for a webinar designed to help advisers deepen their understanding of long-term care, with real-life examples and insights.

A guide to vulnerability as people transition into and through retirement.

We’ll be joined by FinCalc’s Gavin Shears to discuss stress-testing and scenario planning for clients approaching and in retirement. 

In In this session, we’ll explore how to align the client’s objectives and characteristics with a plan designed to achieve their retirement goals. We’ll consider various approaches, examine the advantages and disadvantages of each, and evaluate how a single or blended approach might be suitable.

For most advised clients, a secure income in retirement will be a vital consideration. This can be achieved effectively by using part of a pension pot to provide a guaranteed income for life, with the other part remaining invested to offer flexible withdrawals. In a post-Consumer Duty world, how can financial advisers demonstrate and evidence that their recommendations on these two components are suitable, both independently and together? Ensuring both that each investor has the guaranteed income that is right for their unique situation, and that the investible portfolio is appropriately adjusted to account for this guaranteed income.

Behavioural finance specialists Oxford Risk, and special guests JUST Group, apply a behavioural lens to this often overlooked, but complex retirement drawdown question in this webinar now available on-demand.
 

Key learning objectives:

• Understand the types of clients who might benefit from including a proportion of guaranteed income
• Understand how purchasing a proportion of guaranteed income can increase risk capacity
• Understand the advantages of using a behavioural approach to capture client suitability and guaranteed income needs, and how this can be actively applied to matching an investor to suitable solutions
• Discover what products and solutions could be suitable in meeting clients’ financial retirement objectives

In Retirecast episode two, we'll talk about personalising retirement advice by understanding client aspirations, behavioural drivers, and risk attitudes. Explore strategies for better outcomes in just 20 minutes.

The Consumer Vulnerability in Later Life online training, provided by Just with content created by SOLLA, is updated for 2025/2026. This latest version includes safeguarding considerations for clients who may not have someone they can trust. 

Kensington Mortgages launch their first episode of 'The Insiders' with James Burwood, explaining how they are evolving processes to help you place cases faster, with more confidence, including:

• Changes they've made to speed up the app to offer times
• The value of speaking directly to underwriters
• How they approach manual underwriting to support more complex cases
• Practical tips to help you package cases and avoid delays

Kensington’s Frances Cassidy and Alex Maddox take a look behind the scenes of the MPC as a part of our webinar series.  First aired in September 2023.

Helping your vulnerable customers

Topics covered include Gen Z and the Future of Mortgages and Approaching Complexity with Confidence

Homeownership has long been a common aspiration for Brits. For the vast majority, the ability to purchase a home is dependent on securing a mortgage — the largest and most impactful loan that most will take out in their lifetime.

Panel discussion with Clare Beardmore (Legal & General), Chris Targett (Social for Brokers), Vikki Jefferies (Primis) & Nicola McKenzie (Dunham McCarthy):

• How can AI benefit brokers
• Social Media tips, for both pros and beginners
• Tools for maximising opportunity through contact strategy
• What advances 2024 may bring

Later-life lending rarely starts with a direct question about equity release. More often, it emerges during wider financial conversations, particularly at times when clients are naturally reviewing their position.

Today, later life lending is moving from niche to norm – becoming an increasingly important and mainstream part of holistic financial planning.

We’re excited to introduce our industry-first AVM buy-to-let range, designed especially for brokers. Our AVM-powered mortgages deliver rapid decisions and cut costs, ensuring time and financial savings for your clients.

During this session, we’ll explore how these products can transform buy-to-let mortgages and set new standards in the market.

What you’ll learn:

• What is an AVM and how do they work for BTL
• Case studies highlighting speed and savings
• A quick application demo and Q&A​ session

List of all webinar's hosted by Landbay.

The Renters’ Rights Act presents the biggest changes to the private rented sector we've seen in decades and brokers need clarity.
Join Carrie Kus, independent housing sector consultant, for our Spotlight webinar on what the Act means for brokers and landlords, what’s confirmed for May, and what’s next.
 

Expand your expertise in Business Protection and diversify your services. Our Business Protection Bootcamp is back with 5 CII-accredited webinars taking place over 5 days. Find new ways to present simple, affordable solutions to your clients, whilst exploring growth opportunities in this market. All 5 webinars count towards structured CPD hours for professional development.

26 February - 1 March 2024 | 1:30pm daily

Collection of webinars ranging from 30 - 45 minutes.

Collection of 4 webinars 

Gain valuable insights and take your knowledge to the next level
Event Registrations and on-demand videos

Legal & General teamed up with Cover Magazine to produce an interactive digital guide to income protection for advisers.Inside you will find sales tips and tricks, expert opinion and plenty of visual takeaways you can incorporate into conversations with clients.

Earn structured CPD with our CII-accredited webinars and workshops. We host hundreds of workshops per year featuring expert insights on improving advice processes, including sales techniques, new markets and more.

Enhance your selling skills - this webinar occurs several times. Please register for the date and time that works best for you.

LendInvest Mortgages have published their latest brochure - discussing the importance of technology in the UK mortgage industry. 

Topics covered;
- The importance of mortgage technology
- Real-case scenarios of technological advancements
- The potential impact of AI on mortgages
- The future of mortgages, and, what to expect.
 

LBG has seen a significant increase in cyber-attacks, being exploited for very large sums of money by criminals; this is a direct threat to you, your Brokers and our customers.

Product video’s and tool demonstrations to help your protection conversations.

Fuel for Life is our protection newsletter for advisers, providing you with the latest news, industry insights and thought leadership.

We're committed to supporting you, and helping you deliver protection conversations to a high standard, with your clients at the heart. That's why we've made it easy for you to see a range of resources, tools, support and documents to help you with Consumer Duty requirements.

Reaching Resilience is LV’s protection focused research that explores financial resilience among consumers. The data used in this report comes from a survey of 4,000 nationally representative UK adults conducted for LV= by Opinium between 23 November – 3 December.

LV= offers a continuous programme of CPD accredited webinars. The sessions cover protection-oriented skills-based how-to's, product know-how and topical technical updates. To sign up, click on the link to the right, then select the specified webinar(s) you want to join and fill in your registration details. 

Having the conversation to make sure your client’s policy is tailored to them and encouraging them to read their policy documents will help them know what to expect when it comes to making a claim. 

Home Insurance - it’s not something a client can see, hold or touch. So what’s the best way to sell it? As an adviser, it’s up to you to explain the benefits of Home Insurance to your clients, and help them to see the importance of having a policy in place. So LV= GI have some top tips to help your sales pitch. 

There are some common client pushbacks that we all hear when having the insurance conversation. That’s why LV= GI wanted to bring together some useful tips and practical advice - so you can reassure your clients and prompt them to consider the right cover options.

From peace of mind for your client, to new opportunities for yourself, LV= GI have outlined the top reasons to talk Home Insurance with your clients.

A little extra cover goes a long way. Check out the LV = GI mini guide and see what additional cover they offer and the reasons why they’re so important.

Prices are going up everywhere at the moment, and unfortunately insurance is no different. LV= GI know it can be tricky explaining this to your clients - but don’t worry, they’ve got your back. The Play the Price game demonstrates just how much of an impact inflation has had on more everyday, tangible items.

A remortgage is the perfect time to review your client's home insurance. LV= GI's step-by-step guide and comparison tools help you ensure their cover still meets their needs

Register for one of our webinars to help you with your GI journey

Our nature and biodiversity insights series covers a range of topics that are central to solving the nature and biodiversity crisis, while highlighting the opportunities for investors to make positive contributions. In this article, Adam Pinfold, Michael Rae and Ben Constable-Maxwell consider the risks of our current unsustainable water use, alongside some of the potential solutions.

It's not lost on any investor that nearly half the world's population is set to participate in elections this year, with a select few anticipated to significantly alter a country's trajectory. With this in mind, we ask, do corruption perception trends matter to investors?

With many European SMEs choosing to stay private for longer – and, in some cases, reversing their publicly listed status altogether – we believe European private corporate credit plays a fundamental role in supporting their growth, especially amidst an ongoing reduction in bank lending. The introduction of regulated frameworks, such as ELTIFs, means a broader investor base can now gain early-stage access to alternative assets such as private credit. The European private credit market presents an opportunity for investors to take advantage of potentially higher returns compared to the US market, as well as certain defensive characteristics that can help ride out any volatility on the horizon, in our view. 

Biodiversity is essential to the ongoing survival of life on this planet. We need healthy ecosystems to provide us with air, food, water and more. Our nature and biodiversity insights series covers a range of topics that are central to solving the nature and biodiversity crisis, while highlighting the opportunities for investors to make positive contributions. In part one, Nishita Karad focuses on the importance of a sustainable food system. 

Additionality – also known as contribution – is a core concept within impact investing. In this article, we consider how impact investors can deliver additionality by engaging with investee companies. We also review the important role of impact engagements in M&G’s public equity impact funds.

In the wake of major elections in India, Mexico and South Africa, we find a sea of investment opportunities for active stock selectors. Let’s delve deeper into the recent triumvirate of ballots that have unfolded across emerging markets, spanning continents from Asia to Africa to Central America. By examining the outcomes and implications of these votes, we stand to uncover a range of prospects for investors looking to navigate these dynamic markets.

After a 34-year wait Japan’s stock market has reached a new record high, driven by optimism about corporate governance changes and attractive valuations. Following a stellar rally over the past year, Carl Vine, Co-Head of Asia Pacific Equities, believes there are further chapters to come in the Japanese equity story and the ongoing transformation of corporate culture offers potential opportunities for patient, engaged investors.

‘Metro Bank Talks…’ are a series of bite size webinars spot lighting on the key areas in which Metro Bank can help your mortgage customers.

Even with strong controls in place, no organisation is immune to cyber incidents. The firms that recover fastest are those who have prepared properly. This session breaks down what effective incident readiness looks like, how to build assurance before a breach occurs, and how leaders can ensure systems, data and reputation are protected when the unexpected happens.

The article examines five cyber risks firms can no longer ignore, including advanced social engineering, AI-enabled attacks, supply-chain exposure, insider risk and the growing need for independent cyber assurance.

Mitigo’s latest article highlights the importance of cyber risk management as an ever-evolving, complex field with numerous interconnected pieces, encouraging you to ask: Is your cyber security strategy layered enough to ensure there are no vulnerable gaps?

AI has changed the game for cybercriminals. Phishing is harder to spot, impersonation is believable, and targeted attacks can be launched at scale with minimal effort. What were once ordinary attacks are now faster, more adaptive and highly convincing. This episode explores how AI is powering the next wave of cybercrime - and the actions leaders must prioritise to stay protected.

Annual price growth edges higher in June

On Thursday 2 July, we hosted our latest Economic Update with our Chief Economist, Robert Gardner.

The webinar gave mortgage intermediaries timely, objective insight on the UK economy.

Energy ratings have little impact in house prices, despite interest in 'going green'

More first time buyers are choosing 'fixer-uppers'

Welcome to Nationwide's New Build hub, where you'll find information to support you and your New Build clients, including criteria and top tips. You can also download a summary of this information in a printable guide.

This webinar features the fraud experts from Nationwide and answers common questions intermediaries are asking about mortgage fraud and AI. Whilst also providing guidance on what to look out for when reviewing documents, and how the fraud landscape is evolving.

Nationwide’s Chief Economist, Robert Gardner, shares insights on how the market performed during 2025 and what we can expect in 2026.

Analysis from our Economic team gives an assessment of housing affordability with a focus on First Time Buyers.

Our 2024 report exploring the factors underpinning why Gulf residents are buying UK homes. This report provides original insights to brokers interested in working with GCC clients. It uses search data provided by Rightmove for Nomo, and features exclusive insights from three of our broker partners.

Enjoy our Underwriting Webinar, which takes you through our principles, how Shariah structures affect underwriting and our top tips for smooth case processing.

Enjoy our Portfolio Landlords Webinar, which takes you through the professionalisation of the Landlord market, how Nomo supports Brokers and our top tips for smooth case processing.

Enjoy our Shariah Finance Webinar, which takes you through  the principles and history behind Shariah financing, how Nomo ensures that their products are Shariah compliant, and the differences between Shariah Finance and a conventional mortgage.

How to choose the right investment for your clients
So you have a client who might benefit from making a Business Relief-qualifying investment. 

How do you go about choosing the right investment to meet their specific needs? 

Is an AIM portfolio or unquoted portfolio right for my client? 

How should you approach building their case file? 

How does business relief work for IHT?
The inheritance tax landscape is evolving – more families are becoming affected and planning needs can be complex. 

Business Relief has a part to play in providing a simple, flexible and efficient solution in managing IHT. So, in what scenarios might it be right for a client? 

We’re in the beginning stages of a £5.5 trillion wealth transfer¹. An unprecedented amount of amassed wealth will pass to surviving female spouses and younger generations. 

How confident are you that you’ll retain assets when your client dies and their wealth rests in new hands?  

In this structured CPD session, Business Development Managers Nick Bird and Steve Godfrey discuss: 

• A recap on BR-qualifying investments, including the benefits and risks
• Common scenarios when a client could benefit from BR
• Less frequent but interesting BR planning ideas 

In this webinar we:
- Covered the key changes to inheritance tax and what they could mean for clients and your business.
- Clarified some of the misconceptions surrounding changes to Business Relief (BR) and Agricultural Property Relief (APR).
- Explored new client planning opportunities arising from the Budget.

Learning Objectives

• How the main estate planning solutions can help clients take care of a potential inheritance tax problem
• What the benefits and risks of each of these options are and how they should be assessed
• What the residence nil-rate band is and how it is applied
• What makes an investment BPR-qualifying and how it works as a relief from inheritance tax

Learning Objectives

• What makes an investment BPR-qualifying and how it works as a relief from inheritance tax
• What the main risks of BPR-qualifying investments are
• How the eight main BPR planning scenarios can help clients take care of their potential inheritance tax problem

Learning Objectives

• What the main benefits and risks of investing in Venture Capital Trusts are
• Why Venture Capital Trusts were introduced and the impact they they've had on the economy
• How Venture Capital Trusts work and the types of VCTs available
• What rules are in place to determine which companies can qualify for VCT funding and be included in the portfolio

Why is estate planning important?
Inheritance tax is a concern for many families across the UK. More than £45 billion is set to be collected by 20281, with one in eight people impacted.2  

There is an enormous need for advice and an equally large opportunity for advisers to add value.   

But how can you ready your business to best support clients? How can you help clients to take action? And what planning is right for your clients?  

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