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Paradigm regularly create a wide range of materials which are designed to help you to better understand important topics or upcoming regulatory changes, and to assist with your continued professional development.
Please browse our literature library below…
eBooks

Vulnerability - a look at how a Firm can support its customers
- FCA expectations of all firms
- Who is a vulnerable customer?
- Drivers of vulnerability
- How to identify vulnerable clients
- What can advisers do to be supportive?

Pensions & Divorce
- Legislation
- How pensions are valued
- Attachment orders
- Pension Sharing
- Interaction with lifetime allowance

ESG (Environmental, Social and Governance)
- Questions clients may ask about sustainable investing
- How to capture client's thoughts, feelings and attitude to sustainable investing
- What to think about before asking the question

Intergenerational Planning
- Systems and controls
- Fact Finding
- Research and due diligence
- Suitability Reports

Income Drawdown
- What do clients want in drawdown?
- How can you help your clients?
- The intergenerational aspect of income drawdown
- The methods for taking an income from a pension

Customers Experiencing Vulnerability
- Review of the FCA Guidance Consultation paper on customer vulnerability, published in July, 2019
- Identify different types of vulnerability
- Look at the impacts of vulnerability
- Understand a vulnerable person’s needs
- Develop skills and capability of staff
- Integrating an effective vulnerable customer policy within your firm

Guide to Financial Promotions
- How financial promotions are regulated,
- What is classed as a financial promotion
- The general restriction on communicating financial promotions,
- The impact of the FCA’s ‘PROD’ rules on financial promotions,
- The impact of the Senior Managers and Certification Regime (SM&CR) on financial promotions
- The requirements for financial promotions; and
- How Paradigm can help you draft and issue compliant promotions targeted at the appropriate target market(s).

Training & Competence Guide
- Top Tips (what good looks like)
- Appropriate Key Performance Indicators
- How your plan will need to be updated to reflect the Senior Managers & Certification Regime (SM&CR) requirements
- How to meet the European Securities and Markets Authority (ESMA) rules relating to Supervisor competence
- CPD requirements under Insurance Distribution Directive (IDD) rules

Lending to the Self-Employed
- The demographic of the self-employed marketplace
- The different types of self-employment
- How to read and understand the client’s accounting figures
- How to write a good business rationale
- How a Lender underwrites a self-employed client
- Important updates from both Pepper Money and Precise Mortgages about the ways they are able to support your self-employed clients

Mortgage Fraud Guide - Prevention and Cures for Advisers
- Most common types of fraud in the Mortgage Market Place
- The typical characteristics shown by customers who may be committing fraud
- What to look out for on documentation provided by clients - payslips and bank statements
- Other areas of fraud in the Financial Services Industry
- Prevention - available tools that can help firms combat fraud without too much expense

The Senior Managers & Certification Regime (SM&CR)
- Key elements of the SM&CR regime, including:
- Firm types
- Senior Management Functions (SMFs)
- The Certification Regime
- The Conduct Rules
- The Duty of Responsibility and actions you need to take
Provider Focus
At Paradigm, we’re committed to making it easier for you to do business with our Protection and GI Provider partners and to helping you to access insurance CPD. We’re delighted to bring to you our series of informative of documents, FOCUS. Each edition of FOCUS is a concise guide about a Provider, designed to give you a brief summary of their proposition in a short, easy to read document. This includes details of their proposition, underwriting processes, claims statistics, support telephone numbers, information about any value-added services they offer, as well as registration and agency details.
We believe these will be useful for:
- Unstructured insurance CPD content
- A good tool for onboarding new staff members
- Giving an overview to advisers looking to get into the protection space
- A useful, concise point of reference for all individuals within our member firms
Keep an eye out as we will be continually adding to this library of documents, focussing on different Providers on our panel.