Meet the Team

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Mike Allison

Mike manages the relationships with all of our Protection and General Insurance Providers, and can assist with any concerns that you need to raise regarding Protection and GI.

Mike Allison

Head of Protection
Neil Auty

Neil is responsible for managing relationships with our firms in the North of England, Scotland, and Northern Ireland. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.

Neil Auty

Senior Relationship Manager
Aimee Carnwath

Aimee is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.

Aimee Carnwath

Marketing Coordinator
Megan Chester

Megan is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.

Megan Chester

Marketing Coordinator
Dan Davenport

As Business Performance Analyst, Dan analyses and reports on key metrics and trends to Paradigm’s senior management team, utilising data from our Lender and Provider partners. He can also help you place difficult protection cases via the Protection Helpdesk, discuss your protection agency setup and provide general information on Paradigm Protect.

Dan Davenport

Business Performance Analyst
Lucy Grundy

Lucy can help you with any marketing or event related queries for Paradigm Consulting and can also answer any questions regarding our Strategic Partnerships.

Lucy Grundy

Marketing Executive
Adam Holmes

Adam is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.

Adam Holmes

Mortgage Helpdesk Consultant
Tom Hunt

Tom is responsible for managing relationships with our firms in London, West Midlands & South-West. Tom can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.

Tom Hunt CeMAP, CeRER

Relationship Manager
Neil Jackson

Neil is responsible for managing relationships with our firms in East Midlands, East of England & Wales. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.

Neil Jackson

Senior Relationship Manager
Amaya Kamali

Amaya is available to help with queries relating to your Paradigm membership package, but will also be happy to assist you with any general queries if required.

Amaya Kamali

Administrator
Melissa Lackenby

Melissa looks after our Mortgage and Protection events programme at Paradigm. She is happy to help with any queries you may have about all our upcoming events.

Melissa Lackenby

Events Coordinator
Tony Murrell

Tony is a founding Partner of Paradigm and is responsible for the recruitment, retention and development of our membership.

Tony Murrell

Partner
Christine Newell

Christine can offer advice on suitable compliance support packages for your firm. She can also deliver bespoke training sessions for CPD events and keep you updated on the latest market issues and regulatory hot topics.

Christine Newell DipMAP

Mortgages Technical Director
Katrina Ostrowski

Katrina manages our Mortgage Helpdesk team and our members can contact her for assistance with placing complex mortgage cases.

Katrina Ostrowski

Mortgage Helpdesk Manager
Kate Pomfret

Kate was initially trained by NatWest in their bank assurance team. After a few years learning her trade, she transitioned to the IFA world. She has over 15 years’ worth of advising and para-planning experience in all sectors of advice. This experience enables her to offer practical support and guidance to firms and understand the issues they face on a day-to-day basis.

Kate Pomfret

File Review Manager
Liam Pugh

Liam can help you learn more and register to use Paradigm Protect, discuss your protection agency setup and provide general information about our Protection & GI offering. Liam can also help you place difficult protection cases via the Protection Helpdesk.

Liam Pugh

Protection and GI Support Adviser
James Read

James is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.

James Read CeMAP

Mortgage Helpdesk Consultant
Emma Ryan

Emma can support you with any queries about your Paradigm membership or if you would like to make any changes. This could relate to your software or compliance needs.

Emma Ryan

Membership Team Leader
David Ryder

As Head of Proposition for Paradigm Consulting, David is responsible for the delivery and continued evolution of Paradigm’s regulatory services. David has over 30 years financial services experience with 20 years spent within the compliance and regulatory support environment, championing the role of advisers and helping firms to manage risk and flourish commercially. David also manages the relationships with our investment based strategic partners.

David Ryder

Head of Proposition
Stuart Shelton

Stuart has been manager of the Technical Helpdesk Team since 2018, having joined Paradigm in 2012 as a Technical Helpdesk Consultant. He has over 25 years’ experience in the industry, and has held administrator, paraplanner, adviser and manager roles during this period. Prior to joining Paradigm, he worked for a number of small adviser firms, as well as a national network and has worked with individual clients, high net worth individuals and corporate organisations. Stuart is a member of the Chartered institute for Securities and Investments and holds a number of financial qualifications, including Pension Transfer Specialist and the Certified Financial Planner certificate issued by the Institute of Financial Planning.

Stuart Shelton

Technical Helpdesk Manager
Graeme Stewart

Graeme joined the financial services industry in 1987, and has worked as a Broker Consultant and an IFA, before moving into Compliance and Training & Competence roles from the early 1990s. Graeme joined the Paradigm team from inception and has worked in our Consultancy team ever since. Graeme works closely with all of Paradigm’s compliance and regulatory teams and regularly presents the compliance sessions at our forums and Best Practice workshops. Graeme is also a regular contributor to supporting compliance documentation, articles and templates for Paradigm firms.

Graeme Stewart

Head of Consultancy
Jennifer Wood

With over 30 years' financial services experience, Jennifer is a seasoned compliance professional. She is the manager of our Policy team and is responsible for the regulatory guidance issued by Paradigm to firms subscribing to compliance consultancy services. This includes the compliance manual, Technical Guides and regular compliance updates.

Jennifer Wood

Regulatory Policy Manager
Paradigm

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APCC Member
Paradigm Consulting is a Member of the Association of Professional Compliance Consultants

Paradigm Consulting is a trading name of Paradigm Partners Ltd
Office address: Paradigm Partners Ltd, Paradigm House, Brooke Court, Wilmslow, Cheshire, SK9 3ND
Paradigm Partners Ltd is registered in England and Wales. No.09902499. Registered Office: As above

Paradigm Mortgage Services LLP
Office address: Wellington House, Starley Way, Birmingham International Park, Solihull, B37 7HB
Registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.

Paradigm Protect is a trading name of Paradigm Mortgage Services LLP
Office address: Wellington House, Starley Way, Birmingham International Park, Solihull, B37 7HB
Paradigm Mortgage Services LLP is registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.