Meet the Team
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Mike manages the relationships with all of our Protection and General Insurance Providers, and can assist with any concerns that you need to raise regarding Protection and GI.
Mike Allison
Director of Protection- Email: [email protected]
- Phone: 07775 690340
Neil is responsible for managing relationships with our firms in the North of England, Scotland, and Northern Ireland. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Neil Auty
Senior Relationship Manager- Email: [email protected]
- Phone: 07825 613005
Sarah is responsible for managing relationships with our firms in Scotland, Northern Ireland and the Northeast of England. Sarah can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Sarah Blackwood
Senior Relationship Manager- Email: [email protected]
- Phone: 07810 236166
Michael is responsible for managing relationships with our firms in London & South-East. Michael can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Michael Brown
Senior Relationship Manager- Email: [email protected]
- Phone: 07918 280276
Aimee is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Aimee Carnwath
Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061
Megan is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Megan Chester
Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061
As Business Performance Analyst, Dan analyses and reports on key metrics and trends to Paradigm’s senior management team, utilising data from our Lender and Provider partners. He can also help you place difficult protection cases via the Protection Helpdesk, discuss your protection agency setup and provide general information on Paradigm Protect.
Dan Davenport
Business Performance Analyst- Email: [email protected]
- Phone: 03300 536061
Michelle can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Michelle Day
Commissions & Membership Administrator- Email: [email protected]
- Phone: 03300 536061
Lucy can help you with any marketing or event related queries for Paradigm Consulting and can also answer any questions regarding our Strategic Partnerships.
Lucy Grundy
Marketing Executive- Email: [email protected]
- Phone: 0161 486 4890
Adam is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.
Adam Holmes
Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 03300 536061
Tom is responsible for managing relationships with our firms in London, West Midlands & South-West. Tom can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Tom Hunt CeMAP, CeRER
Relationship Manager- Email: [email protected]
- Phone: 07774 066170
Neil is responsible for managing relationships with our firms in East Midlands, East of England & Wales. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Neil Jackson
Senior Relationship Manager- Email: [email protected]
- Phone: 07825 270488
Diane manages our Mortgage Helpdesk team, and our members can contact her for assistance with placing complex mortgage cases.
Diane Jones
Mortgage Helpdesk Manager- Email: [email protected]
- Phone: 0330 053 6061
Amaya is available to help with queries relating to your Paradigm membership package, but will also be happy to assist you with any general queries if required.
Amaya Kamali
Administrator- Email: [email protected]
- Phone: 0161 486 4890
Melissa looks after our Mortgage and Protection events programme at Paradigm. She is happy to help with any queries you may have about all our upcoming events.
Melissa Lackenby
Events Coordinator- Email: [email protected]
- Phone: 03300 536061
Riona runs the Paradigm Mortgage Services office and is happy to assist you with any general, Mortgage or Protection enquiries.
Riona Mulherin
Head of Marketing & Operations- Email: [email protected]
- Phone: 07500 961369
Tony is a founding Partner of Paradigm and is responsible for the recruitment, retention and development of our membership.
Tony Murrell
Partner- Email: [email protected]
- Phone: 07802 711787
Christine can offer advice on suitable compliance support packages for your firm. She can also deliver bespoke training sessions for CPD events and keep you updated on the latest market issues and regulatory hot topics.
Christine Newell DipMAP
Mortgages Technical Director- Email: [email protected]
- Phone: 07824 708956
Katrina is our Senior Mortgage Helpdesk representative, and our members can contact her for assistance with placing complex mortgage cases.
Katrina Ostrowski
Senior Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 07786 348665
Kate was initially trained by NatWest in their bank assurance team. After a few years learning her trade, she transitioned to the IFA world. She has over 15 years’ worth of advising and para-planning experience in all sectors of advice. This experience enables her to offer practical support and guidance to firms and understand the issues they face on a day-to-day basis.
Kate Pomfret
Consultancy Manager- Email: [email protected]
- Phone: 07384 469032
Liam can help you learn more and register to use Paradigm Protect, discuss your protection agency setup and provide general information about our Protection & GI offering. Liam can also help you place difficult protection cases via the Protection Helpdesk.
Liam Pugh
Protection and GI Support Adviser- Email: [email protected]
- Phone: 03300 536061
Emma can support you with any queries about your Paradigm membership or if you would like to make any changes. This could relate to your software or compliance needs.
Emma Ryan
Membership Team Leader- Email: [email protected]
- Phone: 0161 486 4890
As Head of Proposition for Paradigm Consulting, David is responsible for the delivery and continued evolution of Paradigm’s regulatory services. David has over 30 years financial services experience with 20 years spent within the compliance and regulatory support environment, championing the role of advisers and helping firms to manage risk and flourish commercially. David also manages the relationships with our investment based strategic partners.
David Ryder
Head of Proposition- Email: [email protected]
- Phone: 07825 613002
Stuart has been manager of the Technical Helpdesk Team since 2018, having joined Paradigm in 2012 as a Technical Helpdesk Consultant. He has over 25 years’ experience in the industry, and has held administrator, paraplanner, adviser and manager roles during this period. Prior to joining Paradigm, he worked for a number of small adviser firms, as well as a national network and has worked with individual clients, high net worth individuals and corporate organisations. Stuart is a member of the Chartered institute for Securities and Investments and holds a number of financial qualifications, including Pension Transfer Specialist and the Certified Financial Planner certificate issued by the Institute of Financial Planning.
Stuart Shelton
Technical Helpdesk Manager- Email: [email protected]
- Phone: 0161 486 4890
Graeme joined the financial services industry in 1987, and has worked as a Broker Consultant and an IFA, before moving into Compliance and Training & Competence roles from the early 1990s. Graeme joined the Paradigm team from inception and has worked in our Consultancy team ever since.
Graeme works closely with all of Paradigm’s compliance and regulatory teams and regularly presents the compliance sessions at our forums and Best Practice workshops. Graeme is also a regular contributor to supporting compliance documentation, articles and templates for Paradigm firms.
Graeme Stewart
Head of Consultancy- Email: [email protected]
- Phone: 07825 613004
With over 30 years' financial services experience, Jennifer is a seasoned compliance professional. She is the manager of our Policy team and is responsible for the regulatory guidance issued by Paradigm to firms subscribing to compliance consultancy services. This includes the compliance manual, Technical Guides and regular compliance updates.
Jennifer Wood
Regulatory Policy Manager- Email: [email protected]
- Phone: 0161 486 4890
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Paradigm Consulting is a trading name of Paradigm Partners Ltd
Office address: Paradigm Partners Ltd, Paradigm House, Brooke Court, Wilmslow, Cheshire, SK9 3ND
Paradigm Partners Ltd is registered in England and Wales. No.09902499. Registered Office: As above
Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.
Paradigm Protect is a trading name of Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Paradigm Mortgage Services LLP is registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.