Meet the Team

  • Home /
  • Meet the Team

Would you like one of our relationship managers to call you?

  • All
  • Mortgages
  • Protection
  • Compliance
  • Sales
  • Support
Mike Allison

Mike manages the relationships with all of our Protection and General Insurance Providers, and can assist with any concerns that you need to raise regarding Protection and GI.

Mike Allison

Director of Protection
Charlotte Amson

Charlotte is available to help with general enquiries that you may have. She also offers support with our Compliance, Mortgage and Protection events programme at Paradigm and can help with any queries you may have about our upcoming events.
 

Charlotte Amson

Administration & Marketing Co-ordinator
Sharon Ardern

Sharon is our Consultancy Manager and oversees our team of Consultants and our File Review experts. Sharon also works with our firms to offer practical support and guidance to firms. Sharon is also part of our Policy team.

Sharon Ardern

Consultancy Manager
Sarah Blackwood

Sarah is responsible for managing relationships with our firms in Scotland, Northern Ireland and the Northeast of England. Sarah can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us. 

Sarah Blackwood

Senior Relationship Manager
Michael Brown

Michael is responsible for managing relationships with our firms in London & South-East. Michael can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.

Michael Brown

Senior Relationship Manager
Aimee Carnwath

Aimee is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.

Aimee Carnwath

Marketing Coordinator
Gio Chanda

Gio is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.

Gio Chanda

Mortgage Helpdesk Consultant
Megan Chester

Megan is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.

Megan Chester

Senior Marketing Coordinator
Dan Davenport

As Business Performance Analyst, Dan analyses and reports on key metrics and trends to Paradigm’s senior management team, utilising data from our Lender and Provider partners. He can also help you place difficult protection cases via the Protection Helpdesk, discuss your protection agency setup and provide general information on Paradigm Protect.

Dan Davenport

Business Performance Analyst
Michelle Day

Michelle can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.

Michelle Day

Commissions & Membership Administrator
Angela Duarte

Angela is available to help with queries relating to your Paradigm membership package, but will also be happy to assist you with any general queries if required.

Angela Duarte

Administrator
Richard Goppy

Richard Goppy

Director of Membership
Adam Holmes

Adam is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.

Adam Holmes

Mortgage Helpdesk Consultant
Richard Howes

Richard Howes

Director of Mortgages
Tom Hunt CeMAP, CeRER

Tom is responsible for managing relationships with our firms in London, West Midlands & South-West. Tom can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.

Tom Hunt CeMAP, CeRER

Relationship Manager
Neil Jackson

Neil is responsible for managing relationships with our firms in East Midlands, East of England & Wales. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us. 

Neil Jackson

Senior Relationship Manager
Diane Jones

Diane manages our Mortgage Helpdesk team, and our members can contact her for assistance with placing complex mortgage cases.

Diane Jones

Mortgage Helpdesk Manager
Melissa Lackenby

Melissa looks after our Mortgage and Protection events programme at Paradigm. She is happy to help with any queries you may have about all our upcoming events. 

Melissa Lackenby

Events Manager (Mortgage & Protect)
Marc Melvin

Marc can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.

Marc Melvin

Commissions Administrator
Riona Mulherin

Riona runs the Paradigm Mortgage Services office and is happy to assist you with any general, Mortgage or Protection enquiries.

Riona Mulherin

Director of Marketing & Operations
Tony Murrell

Tony is a founding Partner of Paradigm and is responsible for the recruitment, retention and development of our membership.

Tony Murrell

Partner
Christine Newell DipMAP

Christine can offer advice on suitable compliance support packages for your firm. She can also deliver bespoke training sessions for CPD events and keep you updated on the latest market issues and regulatory hot topics.
Christine is also part of our Policy team.

Christine Newell DipMAP

Mortgages Technical Director
Katrina Ostrowski

Katrina is our Senior Mortgage Helpdesk representative, and our members can contact her for assistance with placing complex mortgage cases.

Katrina Ostrowski

Senior Mortgage Helpdesk Consultant
Liam Pugh

Liam can help you learn more and register to use Paradigm Protect, discuss your protection agency setup and provide general information about our Protection & GI offering. Liam can also help you place difficult protection cases via the Protection Helpdesk.

Liam Pugh

Protection and GI Support Adviser
Emma Ryan

Emma can support you with any queries about your Paradigm membership or if you would like to make any changes. This could relate to your software or compliance needs.

Emma Ryan

Membership Team Leader
David Ryder

As Head of Proposition for Paradigm Consulting, David is responsible for the delivery and continued evolution of Paradigm’s regulatory services. David has over 30 years financial services experience with 20 years spent within the compliance and regulatory support environment, championing the role of advisers and helping firms to manage risk and flourish commercially. David also manages the relationships with our investment based strategic partners.
David is also part of our Policy team.

David Ryder

Head of Proposition
Stuart Shelton

Stuart has been manager of the Technical Helpdesk Team since 2018, having joined Paradigm in 2012 as a Technical Helpdesk Consultant. He has over 25 years’ experience in the industry, and has held administrator, paraplanner, adviser and manager roles during this period. Prior to joining Paradigm, he worked for a number of small adviser firms, as well as a national network and has worked with individual clients, high net worth individuals and corporate organisations. Stuart is a member of the Chartered institute for Securities and Investments and holds a number of financial qualifications, including Pension Transfer Specialist and the Certified Financial Planner certificate issued by the Institute of Financial Planning.
Stuart is also part of our Policy team.

Stuart Shelton

Technical Helpdesk Manager
Graeme Stewart

Graeme works closely with all of Paradigm’s compliance and regulatory teams and regularly presents the compliance sessions at our forums and Best Practice workshops. Graeme is also a regular contributor to supporting compliance documentation, articles and templates for Paradigm firms.
Graeme is also part of our Policy team.

Graeme Stewart

Head of Consultancy
Paradigm

THIS SITE IS FOR PROFESSIONAL INTERMEDIARY USE ONLY AND NOT FOR USE BY THE GENERAL PUBLIC.

APCC Member
Paradigm Consulting is a Member of the Association of Professional Compliance Consultants

Paradigm Consulting is a trading name of Paradigm Partners Ltd
Office address: Paradigm Partners Ltd, Paradigm House, Brooke Court, Wilmslow, Cheshire, SK9 3ND
Paradigm Partners Ltd is registered in England and Wales. No.09902499. Registered Office: As above

Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.

Paradigm Protect is a trading name of Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Paradigm Mortgage Services LLP is registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.