Consultancy and Compliance Support

We make it our mission to see all our clients' businesses flourish and achieve their full potential. One of the ways we make this happen is through our compliance consultancy support, which centres on establishing long-lasting relationships. Our team of expert Consultants are all vastly experienced and want to be an extra pair of helping hands when you need it most. Paradigm now supports over 400 financial advisory firms and deliver hundreds of audit, training and compliance support days every year.

Whilst we strongly advocate the thinking that long term relationships will work best, we are also flexible and adaptable enough to provide one-off support for firms that require assistance with a particular issue that you may be facing, or the odd, ad-hoc ‘quick fix’. Our services are available both on a face-to-face and remote basis.

Our Consultancy support includes:

Compliance Audit

  • Annual (or more frequent) audit of your firm’s systems and controls, as an example, this might include a high-level review of Complaints or Anti-Money Laundering (AML) policies
  • Focused audit: this could be a particular theme such as a review of your firm’s on-going advice procedures

Ahead of any audit day, in order to maximise the effectiveness and value of these visits, we will work closely with you to agree an agenda and to plan the desired objectives and required outcomes.


  • A detailed review of a particular function or policy within your firm, such as your Training & Competence (T&C) plan. We consider what is working, what isn’t and help you to plan and shape a T&C plan to suit the individual needs of your team.
  • A full audit of your business’ systems and controls
  • A detailed review of a particular process, for example your firm’s vulnerable client procedures
  • A detailed review of a particular document, such as your firm’s disclosure documents
  • A detailed review of what recent rule changes mean for your business, for example, has your firm taken all the required actions under the Senior Managers & Certification Regime (SM&CR)


  • Training staff: Covering topics such as complaint handling and AML procedures
  • Training & Competence: Completing one-to-one meetings, Key Performance Indicator (KPI) review meetings, reviewing CPD records and planning future CPD needs
  • Assessments: undertaking role-play interviews or assessments by way of questions and answers are two examples of how we can help you in the completion of your supervisory activities
  • Providing training to your staff on recent rule changes and best practice updates

Ahead of any audit day, we will work closely with you to agree an agenda for the day and plan the desired objectives and required outcomes, to maximise the effectiveness of these visits.

For more information on this service and the benefits it can bring to your business, please do not hesitate to contact us on 03300 536061 and select option 4 or email [email protected].

Hi, I'm Sharon! I'm the Consultancy Manager for Paradigm and my team and I are on hand to provide first-class support for your business with Face to Face and Remote Consultancy. We take the time to get to know you, how your firm works, and to understand what you need our assistance with. We'll work with you to identify the specific areas you need support, and together we will put a plan in place to help you achieve this. We pride ourselves in working very closely with the firms we support, in essence becoming an extra pair of hands within your business. If you'd like to know more about how we can help your firm, please don't hesitate to contact me on [email protected] and we can discuss this further.