Comentis

Introduction to Comentis

Comentis is the UK’s leading provider of vulnerability assessments for the financial services sector. Trusted by over 1,000 advice firms and supporting more than 30,000 assessments every month, Comentis delivers a proven, scalable solution that enables firms to identify vulnerable circumstances consistently, objectively, and with confidence.

With the Financial Conduct Authority maintaining a strong and sustained focus on the identification and fair treatment of vulnerable clients—and with Consumer Duty now firmly embedded—failure to recognise and appropriately support vulnerable individuals presents a significant regulatory, operational, and reputational risk. This is particularly acute for firms operating in the wealth, mortgage, and equity release sectors, where client understanding and decision-making are critical to good outcomes.

To address this challenge, Comentis combines clinical expertise with robust technology to deliver a digital Financial Vulnerability Assessment specifically designed for financial advice. The assessment identifies clients who may be at risk of vulnerability and provides practical guidance on how advisers can best support them throughout the advice journey.

Our clinically developed assessments enable advisers to identify vulnerability in a consistent and objective way, while also understanding the nature and potential impact of that vulnerability. The platform provides suggested supportive actions and allows firms to record any interventions and outcomes clearly and efficiently. This ensures vulnerability is not only identified, but actively managed and evidenced. Comentis follows a simple, structured three-stage process to support firms at every step of the advice lifecycle.



Supporting You and Your Clients

Comentis’ Financial Vulnerability Assessment enables your firm to:
  • Consistently and objectively identify clients who may be financially vulnerable
  • Produce clear, comprehensive reports detailing potential vulnerabilities
  • Easily log interventions, adjustments, and outcomes
  • Maintain a fully auditable Financial Vulnerability report on the client file
  • Reduce the risk associated with missed or poorly documented vulnerabilities
The result is greater confidence for advisers, stronger Consumer Duty evidence for compliance teams, and better outcomes for clients.


Exclusive Offer for Paradigm Firms

As part of our partnership, Paradigm firms are eligible for an exclusive 10% discount on Comentis’ Financial Vulnerability Assessment. This provides access to a market-leading vulnerability solution at a reduced cost, while strengthening your Consumer Duty framework.

All subscriptions are based on the number of advisers in your firm and include licences for all staff at no additional cost, with unlimited assessments. You will also always have access to the latest versions of our assessments as they evolve.
Pricing starts from just £32.50 per month for a sole trader. Full details of discounted pricing are available on our dedicated Paradigm page.


Want to See Comentis in Action?

To arrange a demo of our market-leading software, or to discuss how Comentis could support your business:
Comentis