About Paradigm Mortgage Services


Member Firms

> £14bn

gross mortgage lending FY 22/23

Figures for the reporting period ended 30 September 2023.

Paradigm Mortgage Services was launched in September 2007, and is now firmly established as one of the UK's leading Mortgage Clubs with a membership of 1,798 firms (30 September 2023). Paradigm grew mortgage completions to £14.5bn (FY 2022/23). We aim to build strong, lasting relationships with our members, lenders and providers as well as supporting the wider Directly Authorised intermediary market. We are proud to have won several awards for ‘Best Mortgage Club’ in recent years.

Our unique Profit Share scheme allows you to earn more per case by receiving a 50% split of all retained fees received via Paradigm - in addition to your initial procuration fee. To put this into perspective, firms who process 3 residential and 3 BTL cases per month could generate on average £2,580 of additional income per financial year!

We have an ever-growing whole of market lending panel with over 100 Lenders, Specialist Lenders, Equity Release and Technology partners to cater for as many client needs and circumstances as possible. We offer extremely competitive net procuration fees, the majority of which are paid to us within 2 to 3 weeks of case completion. Paradigm promises to process any payments received by a lender the same day via BACs. We’ve also developed a Proc Fee Portal which gives you 24/7 access to your proc fee statements so that you can reconcile your payments

Our Lender Panel

In addition, we also offer a highly-commended Mortgage Helpdesk to help you find lenders for those more complex cases. As a result of ever-changing criteria throughout the pandemic, we’ve seen Helpdesk usage increase by 47%, clearly demonstrating the value that this team offers to our members.

We strongly encourage intermediaries to embrace fintech, and have worked closely with a number of leading technology companies to arrange access at discounted and exclusive terms for Paradigm members. One such tool is Dashly, whose innovative technology automatically compares customers’ mortgages daily and all available products, alerting them to potential savings. This generates leads for intermediaries by driving clients back to their adviser. We know that by encouraging firms to adopt fintech within their working practices they can improve their business efficiency and enhance their customer relationships.

The support we offer to firms also includes: regular Mortgage and Protection CPD events (both online and face to face), trusted referral partners for business such as Equity Release and General Insurance, access to sourcing tools at discounted rates, regular market commentary and news to keep you up-to-date on product developments and more.

Our team are proud to have been recognised at the following prestigious industry awards:


Bob Hunt as Business Leader: Mortgage Club at the British Mortgage Awards 2021


Christine Newell as Woman in the Mortgage Industry at the Financial Reporter Women’s Recognition Awards 2020

Highly Commended

Mortgage Club of the Year at the 2021 Moneyfacts Awards

Contact us

We pride ourselves on our friendly and personal approach in all dealings with our member firms. If you have any questions or would like to know more about the support we can offer, please don’t hesitate to call us on 03300 536061.

Learn more about what makes our mortgage club stand out from the crowd: