Meet the Team
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Charlotte is available to help with general enquiries that you may have. She also offers support with our Compliance, Mortgage and Protection events programme at Paradigm and can help with any queries you may have about our upcoming events.
Charlotte Amson
Administration & Marketing Co-ordinator- Email: [email protected]
- Phone: 0161 486 4890

Sarah is responsible for managing relationships with our firms in Scotland, Northern Ireland and the Northeast of England. Sarah can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Sarah Blackwood
Business Development Director- Email: [email protected]
- Phone: 07810 236166

Michael is responsible for managing relationships with our firms in London & South-East. Michael can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Michael Brown
Business Development Director- Email: [email protected]
- Phone: 07918 280276

Amarjot is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Amarjot Butcher
Senior Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061
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Aimee is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Aimee Carnwath
Senior Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061

Gio is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.
Gio Chanda
Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 03300 536061
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As Business Performance Analyst, Dan analyses and reports on key metrics and trends to Paradigm’s senior management team, utilising data from our Lender and Provider partners. He can also help you place difficult protection cases via the Protection Helpdesk, discuss your protection agency setup and provide general information on Paradigm Protect.
Dan Davenport
Business Performance Analyst- Email: [email protected]
- Phone: 03300 536061

Michelle can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Michelle Day
Commissions & Membership Administrator- Email: [email protected]
- Phone: 03300 536061

Angela is available to help with queries relating to your Paradigm membership package, but will also be happy to assist you with any general queries if required.
Angela Duarte
Administrator- Email: [email protected]
- Phone: 0161 486 4890

Richard Goppy
Director of Membership- Email: [email protected]
- Phone:

Adam is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.
Adam Holmes
Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 03300 536061

Richard Howes
Director of Mortgages- Email: [email protected]
- Phone:

Tom is responsible for managing relationships with our firms in London, West Midlands & South-West. Tom can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Tom Hunt CeMAP, CeRER
Business Development Director- Email: [email protected]
- Phone: 07774 066170

Neil is responsible for managing relationships with our firms in East Midlands, East of England & Wales. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Neil Jackson
Business Development Director- Email: [email protected]
- Phone: 07825 270488

Diane manages our Mortgage Helpdesk team, and our members can contact her for assistance with placing complex mortgage cases.
Diane Jones
Mortgage Helpdesk Manager- Email: [email protected]
- Phone: 0330 053 6061

Melissa looks after our Mortgage and Protection events programme at Paradigm. She is happy to help with any queries you may have about all our upcoming events.
Melissa Lackenby
Events Manager (Mortgage & Protect)- Email: [email protected]
- Phone: 03300 536061

Catalina can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Catalina Mavroian
Commissions Administrator- Email: [email protected]
- Phone:

Riona runs the Paradigm Mortgage Services office and is happy to assist you with any general, Mortgage or Protection enquiries.
Riona Mulherin
Director of Marketing & Operations- Email: [email protected]
- Phone: 07500 961369

Christine can offer advice on suitable compliance support packages for your firm. She can also deliver bespoke training sessions for CPD events and keep you updated on the latest market issues and regulatory hot topics.
Christine is also part of our Policy team.
Christine Newell DipMAP
Mortgages Technical Director- Email: [email protected]
- Phone: 07824 708956

Katrina is our Senior Mortgage Helpdesk representative, and our members can contact her for assistance with placing complex mortgage cases.
Katrina Ostrowski
Senior Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 07786 348665