Meet the Team

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  • Meet the Team
Charlotte Amson

Charlotte is available to help with general enquiries that you may have. She also offers support with our Compliance, Mortgage and Protection events programme at Paradigm and can help with any queries you may have about our upcoming events.
 

Charlotte Amson

Administration & Marketing Co-ordinator
Sarah Blackwood

Sarah is responsible for managing relationships with our firms in Scotland, Northern Ireland and the Northeast of England. Sarah can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us. 

Sarah Blackwood

Senior Relationship Manager
Michael Brown

Michael is responsible for managing relationships with our firms in London & South-East. Michael can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.

Michael Brown

Senior Relationship Manager
Aimee Carnwath

Aimee is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.

Aimee Carnwath

Marketing Coordinator
Gio Chanda

Gio is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.

Gio Chanda

Mortgage Helpdesk Consultant
Megan Chester

Megan is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.

Megan Chester

Senior Marketing Coordinator
Dan Davenport

As Business Performance Analyst, Dan analyses and reports on key metrics and trends to Paradigm’s senior management team, utilising data from our Lender and Provider partners. He can also help you place difficult protection cases via the Protection Helpdesk, discuss your protection agency setup and provide general information on Paradigm Protect.

Dan Davenport

Business Performance Analyst
Michelle Day

Michelle can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.

Michelle Day

Commissions & Membership Administrator
Angela Duarte

Angela is available to help with queries relating to your Paradigm membership package, but will also be happy to assist you with any general queries if required.

Angela Duarte

Administrator
Richard Goppy

Richard Goppy

Director of Membership
Adam Holmes

Adam is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.

Adam Holmes

Mortgage Helpdesk Consultant
Richard Howes

Richard Howes

Director of Mortgages
Tom Hunt CeMAP, CeRER

Tom is responsible for managing relationships with our firms in London, West Midlands & South-West. Tom can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.

Tom Hunt CeMAP, CeRER

Relationship Manager
Neil Jackson

Neil is responsible for managing relationships with our firms in East Midlands, East of England & Wales. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us. 

Neil Jackson

Senior Relationship Manager
Diane Jones

Diane manages our Mortgage Helpdesk team, and our members can contact her for assistance with placing complex mortgage cases.

Diane Jones

Mortgage Helpdesk Manager
Melissa Lackenby

Melissa looks after our Mortgage and Protection events programme at Paradigm. She is happy to help with any queries you may have about all our upcoming events. 

Melissa Lackenby

Events Manager (Mortgage & Protect)
Marc Melvin

Marc can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.

Marc Melvin

Commissions Administrator
Riona Mulherin

Riona runs the Paradigm Mortgage Services office and is happy to assist you with any general, Mortgage or Protection enquiries.

Riona Mulherin

Director of Marketing & Operations
Christine Newell DipMAP

Christine can offer advice on suitable compliance support packages for your firm. She can also deliver bespoke training sessions for CPD events and keep you updated on the latest market issues and regulatory hot topics.
Christine is also part of our Policy team.

Christine Newell DipMAP

Mortgages Technical Director
Katrina Ostrowski

Katrina is our Senior Mortgage Helpdesk representative, and our members can contact her for assistance with placing complex mortgage cases.

Katrina Ostrowski

Senior Mortgage Helpdesk Consultant