Meet the Team
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- Meet the Team

Michael is responsible for managing relationships with our firms in London & South-East. Michael can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Michael Brown
Senior Relationship Manager- Email: [email protected]
- Phone: 07918 280276

Aimee is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Aimee Carnwath
Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061

Megan is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Megan Chester
Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061

As Business Performance Analyst, Dan analyses and reports on key metrics and trends to Paradigm’s senior management team, utilising data from our Lender and Provider partners. He can also help you place difficult protection cases via the Protection Helpdesk, discuss your protection agency setup and provide general information on Paradigm Protect.
Dan Davenport
Business Performance Analyst- Email: [email protected]
- Phone: 03300 536061

Michelle can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Michelle Day
Commissions & Membership Administrator- Email: [email protected]
- Phone: 03300 536061

Adam is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.
Adam Holmes
Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 03300 536061

Tom is responsible for managing relationships with our firms in London, West Midlands & South-West. Tom can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Tom Hunt CeMAP, CeRER
Relationship Manager- Email: [email protected]
- Phone: 07774 066170

Neil is responsible for managing relationships with our firms in East Midlands, East of England & Wales. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Neil Jackson
Senior Relationship Manager- Email: [email protected]
- Phone: 07825 270488

Melissa looks after our Mortgage and Protection events programme at Paradigm. She is happy to help with any queries you may have about all our upcoming events.
Melissa Lackenby
Events Coordinator- Email: [email protected]
- Phone: 03300 536061

Riona runs the Paradigm Mortgage Services office and is happy to assist you with any general, Mortgage or Protection enquiries.
Riona Mulherin
Head of Marketing & Operations- Email: [email protected]
- Phone: 07500 961369

Christine can offer advice on suitable compliance support packages for your firm. She can also deliver bespoke training sessions for CPD events and keep you updated on the latest market issues and regulatory hot topics.
Christine Newell DipMAP
Mortgages Technical Director- Email: [email protected]
- Phone: 07824 708956

Katrina manages our Mortgage Helpdesk team and our members can contact her for assistance with placing complex mortgage cases.
Katrina Ostrowski
Mortgage Helpdesk Manager- Email: [email protected]
- Phone: 07786 348665

James is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.
James Read CeMAP
Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 03300 536061