At OneFamily we believe in Inspiring Better Futures through the products and services we offer, to help modern families thrive.  

Our vision of Inspiring Better Futures underpins our commitment to doing the right thing at every level, sustainably and responsibly, with a focus on access to education and training, improving life chances and fostering financial wellbeing. 

We're the third biggest friendly society in the UK based on membership, with over 40 years’ experience of being a trusted provider of financial solutions, with over 2.5 million customers and over £7.8 billion in funds under management^.

We're also member-owned, which means we don’t have shareholders to pay dividends to, so we can reinvest our profits back into our business instead; helping provide quality products, services and member benefits. 

OneFamily Lifetime Mortgages 

Our Lifetime Mortgage range was launched in 2016, and since then we’ve designed trusted Lifetime Mortgage products with clear and flexible features and a choice of payment options.  Our products are expertly designed, trusted and award-winning. 

Why work with us? 

  • We offer direct access to our specialist Underwriters so you can discuss the specifics of each case
  • Our dedicated Sales Support Team are on hand to help with case queries or to support you with training and onboarding guidance
  • Our secure online portal allows you to submit applications 24/7 
  • Our Adviser site offers literature, tools, events calendar, guides and insight
  • All our products comply with the Equity Release Council Standards

For further information about our products, please speak to one of our team on 0800 802 1645* or visit our website

^ Figures correct as of 31 December 2020.
* Lines open 9am-5.30pm, Monday to Friday. We might record your call to help improve our training and for security purposes. Calls to 0800 or 0808 numbers are free from UK landlines and personal mobiles. With business mobiles the cost will depend on your phone provider.  

Proc Fees

Product Gross Net Gross Min Gross Max
All products 2.5%