Blog

SMCR part one - time to take stock

Graeme Stewart

Graeme Stewart

8 June 2021

We have been living under the SM&CR regime now for over 18 months and with all the associated original action deadlines, deadlines that were extended and have now passed and the on-going actions yet to come, now is a really good time to take stock of just where we are now as we continue to embed the new regime into our firm’s culture.  

In part 2, we will look at how firms may approach the five Code of Conduct questions. 

Time to take stock. 

Where are we now? 

With so many deadlines, coming and going recently, now might be a good time to reflect on exactly where we are in terms of the key SM&CR tasks that have already been completed and what tasks are needed to be performed going forward. 
 

Key task     Timescale Paradigm comment

Code of Conduct Training for SMF and Certification staff 

The FCA expect regular training to be undertaken (Paradigm takes this to be at least annually). 

Firms would have conducted training to abide by the Code of Conduct rules for SMF’s and Certification staff prior to 9.12.19. 

Firms should be looking at planning the next training for all remaining staff no later than 12m from the last training provided.  Firms should have clear plans to conduct refresher training at least annually, for SMF and Certification staff to abide by the code of conduct rules.  

Senior Managers

The initial Fit & Proper assessment of SMF’s would have been completed no later than 08.12.2020 

The next deadline to complete the annual certification assessment is 12m from the original assessment 8.12.21 or no later than 31.3.2022, for those firms that took advantage of the extended deadline.  Firms should have clear plans to conduct their next Certification assessment of advisers and supervisors within 12m of their last assessment.

Certification

The original date to complete the Certification process was 9.12.2020, this was extended due to the Pandemic until 31.03.2021. 

The next deadline to complete the annual certification assessment is 12m from the original assessment 8.12.21 or no later than 31.3.2022, for those firms that took advantage of the extended deadline. 

Firms should have clear plans to conduct their next Certification assessment of advisers and supervisors within 12m of their last assessment

Code of Conduct Training

The FCA expect regular training to be undertaken (Paradigm takes this to be at least annually). 

Firms would have conducted training to abide by the Code of Conduct rules for all remaining staff by either 9.12.20 or if they took advantage of the extension complete this by 31.3.21.

The next deadline to complete training for the remaining staff who fall under the code of conduct rules is 08.12.21 or 30.03.22 for those firms that took advantage of the extended deadline.   Firms should have clear plans to conduct refresher training for the remaining staff subject to the code of conduct rules, within 12m of the last training completed. 

SMCR Breach Reporting

Where disciplinary action* has been taken against a member of staff for breaches in any of the code of conduct rules:

The FCA require all firms to report where an SMF has breached any of the tier 1 or 2 code of conduct rules. These are reported using Form D (or Form C where the individual no longer performs an SMF function

Firms are required to report all other breaches by any other member of staff using the REP008 report within the Regdata report. 

Disciplinary action means: 

  • Issuing a formal written warning 
  • Suspension or dismissal of a person, or 
  • Reduction or recovery of remuneration (clawback) 

Within 7 days of breach occurring. 

Annually (using Regdata)

Firms must have in place reporting procedures to ensure that the on-going reporting requirements are always going to be met in line with FCA requirements. 

FCA Directory

Firms were expected to upload their entries no later than 09.12.20, or by 31.03.2021 if firms wanted to make use of the extended deadline.  

Firms have 7 working days to make changes to their Directory entries, for example, when people join/ leave or activities change. 

Firms should have clear plans to update and attest the adviser’s details on the Directory within 12m of uploading the original adviser details and then on an annual basis. 


Hopefully this is a useful reminder to firms so that they know exactly where they are in relation to all the deadlines that have come and gone since the introduction of the new regime. 
 

Case Study 1 (Ahead of the Game Mortgage Advisers (AGMA) Limited) 

Stock take income AGMA Actions

Code of Conduct Training for SMF and Certification staff 

AGMA were quick out the blocks and completed this training 01.10.2019, thereafter 30.09.2020. 

 

Senior Managers (F&P assessment) 

Again, AGMA were well within the required timescale and completed this assessment 01.12.2020. 

As a result of the quick stock take, AGMA now has a very clear picture of where they are at. 

Certification 

AGMA did not take advantage of the extended deadline and completed the Certification process 01.12.2020. 

They have scheduled in an agenda item for the monthly senior managers meetings to ensure that they note any SMF or REP008 breaches and have not forgotten to make any required changes to the FCA Directory. 

Code of Conduct Training 

AGMA, again, did not take advantage of the extended deadline and completed their training for the remaining staff on 01.12.2020. 

The firm has decided to complete the next annual refresher code of conduct training for all staff and the Certification process in September 2021 and have noted the deadline to conduct the next SMF F&P assessment no later than November 2021.   

SMCR Breach Reporting 

AGMA have not been required to make any SMF breach reports and completed their initial “nil” REP 008 return using Regdata.

 
 

Case Study 2 (We do things Last Minute Wealth Advisers (WLMWA) Ltd) 

Stock take income WLMWA Actions

Code of Conduct Training for SMF and Certification staff 

WLMWA completed this task 01.12.2019, thereafter 01.12.2020. 

 

Senior Managers (F&P assessment) 

WLMWA completed this assessment on 08.12.2020. 

As a result of the quick stock take, WLMWA now has a very clear picture of where they are at. 

Certification 

WLMWA took advantage of the extended deadline and completed the Certification process 31.03.2021.

They have scheduled in an agenda item for the monthly senior managers meetings to ensure that they note any SMF or REP008 breaches and have not forgotten to make any required changes to the FCA Directory. 

Code of Conduct Training 

WLMWA again, took advantage of the extended deadline and completed their training for the remaining staff on 31.03.2021. 

The firm has decided that rather than have different dates for the code of conduct training, refresher training for all staff will be completed in November 2021 and then annually thereafter.  

SMCR Breach Reporting 

WLMWA have not been required to make any SMF breach reports and completed their initial “nil” REP 008 return using Regdata. 

The firm has noted that the new SMF F&P assessment is required to be completed no later than 08.12.2021.   
 

Summary 

Firms can use the prompts above to record exactly when the key SM&CR tasks were last completed and when they are next due, ensuring that their Compliance Diary is up to date and resources have been made available to carry out these actions.  

Reading this blog counts towards your CPD!

Click here to add this session to your Paradigm CPD log.


18 December 2025

Three weeks on from the Budget, the dust has settled but concerns remain


11 December 2025

How Lenders’ New Freedoms are Undermining Client Relationships


8 December 2025

Navigating the Autumn Budget: What It Means for Mortgages and How Accord is Responding


4 December 2025

Ministerial letter on cyber security to small businesses


25 November 2025

AI: from uncertainty to opportunity


11 November 2025

What the Chancellor’s pre-Budget words may mean for the housing market


10 November 2025

Budget via the rumour mill creates no bread for anyone


30 October 2025

Why first-time buyers need advice as well as incentives


8 October 2025

Stamp duty shockwaves fade as landlords get set to expand


29 September 2025

A Broker’s Guide to Busting Mortgage Barriers for Homebuyers


22 September 2025

The government has now confirmed the next Budget will take place on 26 November


17 September 2025

The FCA’s AI vision – opportunity for advisers or a threat to advice?


15 September 2025

Just one week left to make the case for advice


10 September 2025

Economic abuse: What is it and who is at risk?


1 September 2025

Beyond student lets: the rise of HMOs


15 August 2025

Just because the option exists, doesn’t mean it should be taken


12 August 2025

Understanding the FCA’s Discussion Paper: The other side of the SWOT analysis


24 July 2025

Understanding the FCA’s Discussion Paper: Potential benefits… and risks


16 July 2025

From Niche to Necessary: Why Specialist Lending is the New Normal


15 July 2025

What does the FCA actually want for mortgage borrowers?


27 June 2025

When 'perfect’ isn’t good enough – the strange case of the regulator and mortgage risk


16 June 2025

Working together to fight home insurance fraud


29 May 2025

Help all your clients protect what’s important with Refer & Protect


23 May 2025

Execution-only or (Consumer) Duty of care? The FCA can’t have it both ways


21 May 2025

FCA’s latest Consultation Paper seeks to diminish the value of advice once again


8 May 2025

Keep your eyes on the business, but don’t stop scanning the horizon


1 May 2025

Is 5 a Magic Number?


28 April 2025

Downsizers, downhill skiers and classic car collectors – how regulated bridging can help


24 April 2025

The mortgage market resurgence commands equal measures of hope and caution


16 April 2025

Trump, tariffs, and the rise of later life lending


14 April 2025

Impact of US Tariffs on UK Property Investors: A Market Analysis


20 March 2025

How the FCA’s mortgage proposals could undermine consumer protection


17 March 2025

Is ‘cashing out’ leading to worse outcomes for borrowers?


5 March 2025

Start 2025 smarter: Streamline your financial planning with an exclusive Paradigm member offer


13 February 2025

First-time buyers still driving market


6 February 2025

FCA ‘Dear CEO’ Letter to Mortgage Intermediaries


10 January 2025

The 2025 PT shift will be dictated by an attractive remortgage market


9 January 2025

Read Between The Lies – Mortgage Fraud in 2025


Paradigm

THIS SITE IS FOR PROFESSIONAL INTERMEDIARY USE ONLY AND NOT FOR USE BY THE GENERAL PUBLIC.

APCC MemberConsumer Duty Alliance

Paradigm Consulting is a Member of the Association of Professional Compliance Consultants and also the Consumer Duty Alliance.

Paradigm Consulting is a trading name of Paradigm Partners Ltd
Office address: Paradigm Partners Ltd, Paradigm House, Brooke Court, Wilmslow, Cheshire, SK9 3ND
Paradigm Partners Ltd is registered in England and Wales. No.09902499. Registered Office: As above

Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.

Paradigm Protect is a trading name of Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Paradigm Mortgage Services LLP is registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.