Vitality encourages members to lead a healthier life, and those who engaged highly in the Vitality Programme are shown to have reduced their risk of death from COVID-19 by 81%*.
*Discovery South Africa Covid-19 Special report March 2021. The data in the claims and benefits report around hospitalisations is based on UK data if you want to use a stat that uses UK data.
Request access to our digital underwriting tool, Spectra
If you would like to find out more and details on how to gain access to Spectra, please contact our underwriting team.
Now Simpler, Better, Easier.
Take a look for yourself and see how we’ve made our life insurance proposition Simpler, Better and Easier for you and your clients.
- Simpler - a single Personal Protection Plan with one Optimiser.
- Better - an enhanced Vitality Programme is now embedded in all plans.
- Easier - we support you to do business with Vitality.
Quick links
Making it easier for you to do business with us
We’ve developed a wide range of online tools, making it easier for you to do business with us. Discover what conditions are covered by Vitality Serious Illness Cover with our Conditions Covered Tool, demonstrate the importance of Income Protection in just 60 seconds with our Income Protection Reality Checker Tool, and see what savings your clients could make with our Discounts and Savings Calculator.
Visit our adviser tools page for so much more.
For a full suite of VitalityLife literature remember to visit our Literature and Tools website. You can also register on our online self-service literature ordering system where you can actively order the literature you need.
Good health is good business
We provide Business Protection that helps your clients safeguard the future of their business against losing someone vital. We aim to provide cover that is relevant to your clients’ business needs and most of all pays out when they need it to.
Find out more about our Business Protection solutions
VitalityLife Adviser YouTube
Watch our short explainer video on Vitality Optimiser
With our Optimiser your clients will receive our best available premium on our award-winning cover, and by taking steps to look after their health they can keep your premiums low. This helps make the cost of cover more affordable for everyone.
Watch our short explainer video on Vitality Serious Illness Cover
Our award-winning Serious Illness Cover gives your clients and their loved ones the reassurance of knowing that, if they need to take a health-related break, they’ll be able to continue supporting their lifestyle and family throughout.
Contact us
General Enquiries
Website: http://adviser.vitality.co.uk/
Telephone: 0808 234 3000 ‐ Lines are open 8.30am to 6pm Mon – Thurs, and 8.30am to 5pm Fri
Email: [email protected]
Commission Enquiries
Telephone: 0345 601 0072 - Lines are open Mon to Fri, 8.30am to 5.00pm
Fax: 0870 240 0937
Email: [email protected]
Claims
Telephone: 0345 601 0072 ‐ Lines are open 8.30am to 6pm Mon – Thurs, and 8.30am to 4.30pm Fri
Fax: 0800 028 5222
Email: [email protected]
Underwriting Support
Telephone: 0800 012 1796 - Lines are open 8.30am to 6pm Mon to Thurs, and 8.30am to 5pm Fri
Email - [email protected]
Prestige Service
Telephone: 0345 6027 457- Lines are open Mon to Thurs, 8.30am to 6.00pm and Fri, 8:30am to 5pm
Email: [email protected]
For all other enquiries, please contact Janine Byrne, your dedicated National Account Manager.
Calls to 07 numbers cost up to 20p per minute from landlines, and up to 55p per minute from mobiles plus your phone company’s standard access charge.
Links
- COVID-19 Vitality latest updates
- VitalityLife Website
- Vitality Literature and Tools
- Vitality Adviser Hub
- Contact us information
- Vitality Adviser LinkedIn
- Vitality Adviser Twitter
- VitalityLife Adviser YouTube
How to Register
If you are an adviser to a firm that already has agencies
The directly authorised firm can email [email protected] with details of the sub-agencies.If you have applied for an agency and need to be setup on a provider’s online system
Email [email protected] with details of the advisers and agency codes, we will issue log in details for our website. You will then be able to submit business.
THIS SITE IS FOR PROFESSIONAL INTERMEDIARY USE ONLY AND NOT FOR USE BY THE GENERAL PUBLIC.
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Useful Links
Paradigm Protect is a trading name of Paradigm Mortgage Services LLP
Office address: Wellington House, Starley Way, Birmingham International Park, Solihull, B37 7HB
Paradigm Mortgage Services LLP is registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.