Latest News

  • Home /
  • Latest News

eAdviser Index proves the transformative power of technology

16 June 2023
Our latest eAdviser Index confirms yet again that advice firms that fully embedded technology into the advice process outperform their peers. In fact, these tech-embracing advice firms achieved even greater business performance gains in 2022 compared to the previous year. It's a testament to the growing importance of technology in driving financial advisory success!

This year’s Index saw the highest technology adopters, our Champions, generating per adviser 54% more revenue and 76% more ongoing revenue, and managing 64% higher assets under advice and 39% more clients than the lowest adopters, our Explorers. This is a significant increase on last year’s figures, when per adviser Champions generated 44% more review and 59% more ongoing revenue and had 48% more assets under advice and 28% more clients than Explorers.

The benefits of embracing technology
At intelliflo, we’ve long believed in the power of technology to transform the success of financial advice firms. We launched the eAdviser Index in 2018 to examine in detail the interactions within intelliflo office, our cloud-based practice management software which currently supports 46%of the UK adviser market. We wanted to understand how the critical business metrics, such as client numbers, assets under advice, and revenue, of advice firms that harness technology compare with those of firms that don’t.

Five years on, the Index continues to prove that embedding technology into the advice process is increasingly important to a firm’s success. It provides clear evidence of the positive relationship between technology adoption and overall business performance, highlighting the growing performance gap between the most tech-savvy firms and the least. With Consumer Duty shining a spotlight on value, using technology to streamline processes and deliver a high-quality cost-effective service that supports better customer outcomes, leaving the adviser more time to focus on the client, is becoming an essential competitive advantage.

Crunching the numbers
The eAdviser Index is based on analysis of nearly four billion interactions with intelliflo office. We review this data to understand where each firm is on its specific adoption journey, examining how it uses the functionality within intelliflo office across six key areas: activity management, valuations, income, Document Designer, Personal Finance Portal and data quality. Once we identify which features a firm is using and how they use them, we give it a score out of 100 in each of the five areas: 0 means that adoption has not yet started and 100 indicates the technology is fully adopted and is being used effectively to a very high level.

Increase in revenue, recurring revenue, clients and assets under advice (AuA) per adviser achieved on average by Champions compared to Explorers
Year % increase in revenue per adviser,
compared to Explorers
% increase in recurring revenue per adviser, compared to Explorers % increase in clients per adviser, compared to Explorers % increase in AuA per adviser, compared to Explorers
2022 +54% +76% +39% +64%
2021 +44% +59% +28% +48%

Here to help
The case for embracing technology is clear: tech-embracing advice firms outperform their peers, displaying wider gaps in revenue, assets under advice, and clients per adviser.
At intelliflo, we want every firm to become an eAdviser Index Champion. Our customer team is here to support you in deploying the technology as effectively as possible to help your business succeed, leaving you more time to focus on delivering exceptional experiences to more clients.

We transform the advisory experience.
Your advice can be life-changing – our technology makes it possible. Book a demo.

[1] Platforum, December 2022, UK Financial Advisers: Planning Technology and Systems

8 July 2024

Triple Point – Join our CPD webinar: helping investors plan for big life events

1 July 2024

Intergenerational wealth planning for difficult times

24 June 2024

Liontrust Sustainable Investment: Annual Review 2023

19 June 2024

Investing in the energy transition

18 June 2024

Triple Point is partnering with ESG Accord to host a webinar: "A Practical Guide to SDR and Investment Labels for Advisers."

17 June 2024

Latest PruFund monthly investment updates

13 June 2024

Defaqto MPS Comparator: the UK's only accurate MPS performance tool

12 June 2024

Hear about Triple Point Venture VCT - 18th June 2024

6 June 2024

The Nucleus Retirement Confidence Index

24 May 2024

Join us for our Breakfast Briefing with Foresight! June 4th at 9:30am

17 May 2024

Looking forward with optimism

8 May 2024

The retirement income advice red paper

8 May 2024

Liontrust Views: Why smaller can be beautiful for US equities

7 May 2024

CPD Horizon Series: Tax planning for life’s key events

18 April 2024

Liontrust: Opportunities from secular growth trends

15 April 2024

Defaqto Roadshow - The challenges and opportunities of pursuing Income

11 April 2024

Liontrust: US small caps are overlooked and undervalued

4 April 2024

Q1 2024 Rebalance – we think the backdrop is good for stocks

21 March 2024

25 years of ISAs: a quarter of a century of tax-efficient savings and investing

4 March 2024

Stepping out of cash needn’t be daunting

26 February 2024

Managing lifetime wealth – trends in the UK retirement advice industry

23 February 2024

Empowering advice for women in finance

14 February 2024

Tech Matters is here!

5 February 2024

Defaqto upcoming event – Engage webinar 22nd February

1 February 2024

The gender divide in retirement confidence

30 January 2024

SDGs in focus: climate and nature

26 January 2024

Tax year end prep. We’re here to help.

8 December 2023

2023: Another momentous year for markets

8 December 2023

2024 investment outlook

7 December 2023

The 2023 Nucleus UK Retirement Confidence Index

4 December 2023

Paradigm's brand new Technology hub is here

4 December 2023

New service for advisers - Do you have UK clients with overseas assets/liabilities?

30 November 2023

Defaqto Upcoming events - Engage virtual

28 November 2023

Deepbridge Celebrate 2023 Growth Investor Awards Success

22 November 2023

5 reasons why EIS deployment timescales are so important

21 November 2023

November 2023 Asset Allocation Changes: Bonds looking better

20 November 2023

Blackfinch portfolio company Tended named ‘one of the best inventions of 2023’ by Time Magazine

10 November 2023

Value tracker: Where are the cheapest/most expensive stock markets?

9 November 2023

The Asia opportunity – looking for smarter growth

3 November 2023

The big headlines of quarter 3 2023

1 November 2023

Just launched: Octopus Titan VCT

24 October 2023

Understanding Portfolio Management

17 October 2023

It is fair to say that 2023 to date has been a slow year across the Venture Capital (VC) sector

11 October 2023

VCT’s evolving client profile: take another look at your client bank

6 October 2023

Death Benefits

5 October 2023

intelliflo - Building stronger client relationships through technology

4 October 2023

Puma Investments opens £50m fundraise for Puma VCT 13

3 October 2023

Family wealth planning - connected through you

29 September 2023

How well do you know your clients? (Survey + Amazon voucher offer)

25 September 2023

NOW OPEN – Octopus AIM VCTs are open to new investment

14 September 2023

Defaqto ‘Asset allocation – stick or twist’ roadshow

1 September 2023

New maternity law – are you ready?

17 August 2023

Artificial Intelligence: Jobs created or jobs destroyed?

10 August 2023

The big headlines of the second quarter 2023

7 August 2023

Cashflow modelling integral to the advice process

2 August 2023

Asian and emerging markets

28 July 2023

Investment Intelligence Seminars

25 July 2023

Embrace technology to focus on the value of advice

25 July 2023

Emerging-market debt: a potential source of protection and diversification?

21 July 2023

2023 Mid-year Investment Outlook

18 July 2023

25 years of the £2 coin - worth half its value to UK consumers since circulation

5 July 2023

Product and Platform Switching and The Consumer Duty

28 June 2023

How do we invest in the ESG themes range

16 June 2023

eAdviser Index proves the transformative power of technology

8 June 2023

10 tips for the countdown to Consumer Duty

1 June 2023

The easiest financial product to promote

31 May 2023

Invesco's flexible approach for navigating market uncertainty

15 May 2023

Our platform, your way

26 April 2023

Defaqto Spring Roadshow

24 April 2023

Adding value for your clients – Cash flow planning

21 April 2023

PruFund Growth and PruFund Cautious Client Facing Reports

19 April 2023

Puma VCT 13 hits £50 million fundraising target

17 April 2023

Book your free office lunch today

13 April 2023

What next for Open Banking?

22 March 2023

The future of adviser technology

14 March 2023

Property Insight: Commercial Real Estate is always late!

28 February 2023

Technology and the advice journey

23 February 2023

Get ready for tax year end

21 February 2023

Capability, low-cost and choice -retirement planning made easier

3 February 2023

Tax Year End Prep – PRU are here to help

1 February 2023

NOW OPEN – Octopus Ventures Knowledge Intensive EIS Fund

18 January 2023

Listed infrastructure… to the rescue

17 January 2023

Defaqto Engage – CIC Compare